Field Product Manager
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
About TechSee:
TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience. TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market holding 8 patents in AI and augmented reality. Our innovative platform combines visual AI LLMs and AR to deliver tailored AI Assistants creating interactive experiences that help companies provide top-tier support at a fraction of the cost. TechSees multi-sensory generative AI can see hear and guide users with visual instructions delivered through a smartphone or PC.
We serve hundreds of customers including Vodafone Orange Hitachi and numerous Fortune 500 companies. Our AI trained on massive datasets of customer interactions recognizes patterns and identifies the best solutions to resolve issues efficiently. Backed by leading venture capital firms such as Salesforce Ventures Telus Scale Ventures and OurCrowd TechSee is rapidly expanding globally.
The Opportunity:
Were looking for a Field Product Manager to represent our products where it matters most in front of customers prospects partners and analysts.
This is not a traditional desk-based product role. You will be the voice of product in the field and the voice of the field back to product.
You will work at the intersection of Product Sales and Marketing helping translate complex capabilities into clear compelling value. You will shape how we present position and evolve our solutions based on real-world conversations and feedback.
If you thrive in customer-facing environments enjoy telling product stories and can confidently support high-stakes sales conversations this role is for you.
Key Responsibilities:
Represent Product in the Field
Act as the product expert in customer prospect and analyst meetings
Lead and support strategic sales conversations workshops and executive briefings
Deliver compelling product demos that clearly communicate value and differentiation
Drive Pre-Sales Excellence
Partner closely with Sales to support complex deals and key accounts
Help shape solution narratives tailored to customer needs and industry context
Translate product capabilities into real-world use cases and outcomes
Bridge Product and Go-To-Market Teams
Educate Sales and Marketing teams on product capabilities positioning and messaging
Develop and refine demo environments storytelling frameworks and field enablement materials
Ensure consistent high-quality product representation across all customer touchpoints
Bring the Voice of the Market Back to Product
Capture insights from customers prospects and analysts
Identify gaps opportunities and emerging trends
Influence product roadmap and prioritization with real-world feedback
Qualifications:
5 years in Product Management Product Marketing or Pre-Sales roles
Strong experience in customer-facing roles especially in enterprise environments
Proven track record supporting sales cycles and delivering impactful value
Exceptional communication and storytelling skills
Strong pre-sales and solutioning capabilities
Customer-first outcome-driven thinking
High ownership and accountability in fast-paced environments
Nice to Have
Experience in AI SaaS CX Field Service or Contact Center technologies
Background working with enterprise platforms (e.g. Salesforce ServiceNow NICE Genesys)
Experience working with or presenting to industry analysts
Travel - Travel is required depending on customer and business needs
Why Work With Us
Join an industry leader in Visual AI and Digital CX. TechSee offers a dynamic high-growth environment where innovation meets a people-first philosophy.
A Place to Grow: Thrive in a setting that prioritizes internal promotion and continuous learning.
Community Matters: We emphasize recognition inclusivity and making a tangible impact on the digital customer experience.
Inclusive Innovation: Join a diverse global community where unique perspectives drive our creativity.
Comprehensive Support: We provide competitive compensation and healthcare to ensure our team is well-supported.
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
