Inbound Business Development Representative

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Job Description:

As anInbound Business Development Representative youll be the first connection between potential customers and Pluralsights mission to advance the worlds tech workforce. Your job is to turn inbound interest into meaningful sales conversations by understanding whats driving a customers need for change and connecting that to how Pluralsight can help.

Youll engage with prospects through live chat email and phone thinking fast asking smart questions and qualifying opportunities using theThree Whys(Why Do Anything Why Now Why Us) andMEDDPICC frameworks. This is a dynamic role where curiosity organization and adaptability matter most. Youll learn the fundamentals of consultative selling and build a foundation for a long-term career in sales or beyond.

Who youre committed to being:

• Curious and empathetic you lead with questions not assumptions.

• Calm and resourceful in a fast-paced live conversation environment.

• Organized and intentional with how you manage time and priorities.

• A collaborative teammate who values feedback and growth.

• Motivated by helping customers discover real solutions not just closing a deal.

What youll do:

• Respond quickly to inbound leads across multiple channels including live chat email and other marketing channels

• Conduct structured discovery conversations to understand each prospects pain points and urgency for change.

• Qualify opportunities usingMEDDPICC identifying Metrics Decision Criteria and Identified Pain.

• Document key insights in Salesforce to enable seamless handoffs to Account Executives.

• Partner closely with Account Executives to align on strategy and ensure a consistent customer experience.

• Manage a steady flow of inbound conversations

• Participate in coaching and training designed to accelerate your development and career path within Pluralsight.

Experience youll bring:

• Clear confident communication and strong listening skills.

• Ability to think on your feet and adapt to each conversation.

• Strong organization and time management skills.

• A growth mindset eager to learn improve and contribute to a team.

• Familiarity with MEDDPICC or other sales frameworks is helpful but not required.

Requirements:

• Requires no previous professional experience; ideal for early-career professionals or recent graduates.

• Strong written and verbal communication skills with an emphasis on consultative questioning.

• Exceptional active listening and critical thinking skills with a passion for uncovering the root causes of business challenges through structured discovery.

• Analytical mindset capable of tying prospect challenges to quantifiable business outcomes (Metrics).

• Highly organized with strong time management and prioritization abilities.

• Collaborative mindset and eagerness to partner with cross-functional teams.

• Growth-oriented attitude with resilience and adaptability.

• Comfortable engaging with prospects via phone email and chat.

• Travel:Travel expectations differ by role. Somequota-bearing sales positionsinvolve limited travel while others may involve travel of up to 40% depending on business needs.

Why youll love working here:

• Were a blended workplace where team members work remotely or in a hybrid setup depending on their role and location

• Were mission-driven and values-guided.

• We have a strong commitment to diversity and belonging.

• We cultivate a culture of trust autonomy and collaboration.

• Were lifelong learners and champion team member growth and advancement.

• Weve got you covered: team member benefits include competitive compensation packages medical coverage unlimited PTO wellness reimbursements Pluralsight subscription professional development funds and more.

About us:

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of todays tech workforce. Thousands of companies government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence cloud computing cybersecurity software development and machine learning. Pluralsight provides highly curated content developed by vetted technology experts industry leading skill assessments and hands on immersive learning experiences designed to help individuals skill-up faster.

Physical Requirements:

This role is primarily performed in an office or home office setting and involves standard computer-based work.

EEOC & Accommodations Statement:

Bring yourself.Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability age or veteran status. We also consider qualified applicants with criminal histories consistent with EEOC guidelines and local laws. If you need an accommodation to apply interview or perform essential job functions please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity equity inclusion and belonging in our DEIB Report.

Recruiting Scam Notice:

Please be aware of recruiting scams. Well only contact you from an @ email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.

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