MAC Coordinator

The MAC Coordinator role plays a critical part in managing corporate relocations furniture reconfigurations vendor coordination event setups and internal moves across a fast-paced high-tech campus environment. Youll be the bridge between our client vendors and internal partnersdelivering seamless transition support and logistical coordination for 100 moves and 200 FSRs each month.

Pay: $90000 - $115000/ Year DOE

Responsibilities:

• Develop and maintain excellent working relationships with key business partners vendor partners and MAC Manager.
• Manage weekly small (<10) or large (>10) group moves.
• Implement move plan in accordance with the approved occupancy plan.
• Coordinate with FM team Events team and/or move vendor on installation and reconfiguration of furniture as it pertains to small and large group moves.
• Develop and maintain project schedules for move management activities.
• Develop and implement relocation project plan schedule and budget through collaboration with the facility project and construction managers and adhere to it.
• Coordinate with project manager to ensure work is delivered within timeframe and agreed-upon scope.
• Procure and manage move labor including vendor/contractor bidding process evaluate proposals and recommend selection of vendor/contractor.
• Coordinate pre-move walkthroughs to ensure spaces are ready to receive occupants.
• Keep track of all tasks schedules and budgets related to the move.
• Ensure all moves are performed in a manner consistent with documented processes and adhere to schedules.
• Support change management as it pertains to changing workspace and work style.
• Drive to improve client awareness by providing trending analysis for MAC process.
• Send out post-move surveys and reports on findings and identify process improvements as appropriate.
• Evaluate and provide improvement suggestions for move processes and vendors; identify ways to improve client relationships through the MAC process.
• Ensure all project initiation execution and closeout documentation are complete.

Relationships and Roles:
ABM Operations (Internal)

• Collaborate with Able/ABM Management Team to drive compliance metrics and outcomes ensuring all client KPI SOW and SLA requirements are met for Office signage program and Move Support Program.

ABM Clients (External)

• Function as Client Advocate Key Representative and/or key point of contact from Able/ABM ensuring excellence relative to MAC support work.

Key Relationships (Internal)

• Able/ABM Directors Managers and Staff

Job Skills & Abilities

• Strong customer service skills and ability to manage work appropriately.
• Strong problem solving decision making management and written and verbal communication skills.
• Ability to handle heavy volume of work daily including multitasking and assign vendor responsibilities.
• Functions effectively as part of a broader program management and construction team
• Excellent time management and organizational skills detail oriented
• Understanding of office furniture / interior design / minor renovations industry
• Familiarity with requirements of drawings and specifications and with terms and conditions of project contracts subcontracts and purchase orders; ability to read drawings and specifications.
• Ability to maintain discretion and confidentiality at all times.

Qualifications

• 2 years of experience in project or technology coordination preferred.
• Proven experience with project delivery as well as direct experience with moves adds and changes facilities management and operations in a dynamic corporate environment is essential.
• Understanding and knowledge of architectural drawings
• Planning coordination and execution skills for all levels of facilities requests
• Ability to build collaborative relationships with others team members and provider.
• Ability to foster teamwork.
• Customer centric/client orientation/customer driven and focus.
• Detail oriented.
• Interpersonal and communication skills with managing staff
• Management and skills at all levels of the clients organization and
• Oral and written communication skills
• Engage at all levels of the organization.
• Exhibit high energy level and demonstrate ability to work as a valuable contributor to the team.
• Must be an initiative-taking candidate with the ability to work independently in a highly fluid environment.
• Willingness to stay well-informed of market trends regulations and best practice specifically in the Hybrid Workplace space.
• Software proficiency in Google Suite Microsoft Word PowerPoint Project Excel and Asana
• Experience with Tririga and AutoCAD
• Proven ability to collaborate in a dynamic diverse environment.