Operations Coordinator (Bilingual)
Indianapolis, IN - USA
Job Summary
The Front Office Coordinator is responsible for managing the daily operations of the school front office and serving as the primary point of contact for families students and visitors. This role ensures front office systems operate efficiently supports family communication and assists with key operational processes such as attendance follow-up and student information management.
The Front Office Coordinator works closely with the Director of School Operations and school leadership team to ensure front office systems support strong communication organization and family engagement.
RESPONSIBILITIES
Front Office Operations
- Manage daily front office operations and maintain an organized and welcoming environment
- Serve as the primary point of contact for families students and visitors
- Ensure front office procedures are implemented consistently and efficiently
- Family Communication & Support
- Provide timely and professional communication with families
- Support families with questions related to school processes and systems
- Ensure families receive clear and helpful information when interacting with the school
Attendance Communication
- Conduct daily attendance phone calls to families of absent students
- Maintain accurate attendance communication records
- Support attendance follow-up systems to ensure strong student attendance
Visitor Management & School Safety
- Manage visitor check-in and check-out procedures
- Ensure visitors follow school safety protocols
- Maintain front office security and visitor documentation
Student Information Support
- Support the maintenance of accurate student information in school systems
- Assist with basic student documentation coordination as needed
- Collaborate with school operations staff to ensure accurate student information records
Administrative Coordination
- Support administrative tasks that contribute to efficient school operations
- Assist school leadership with scheduling and operational coordination as needed
Qualifications :
COMPETENCIES
- The front office operates efficiently and provides a welcoming experience for families and visitors
- Families receive timely responses and support from the school
- Attendance phone calls are completed consistently each day
- Visitor check-in and safety procedures are implemented consistently
- Front office systems support smooth daily school operations
QUALIFICATIONS
- A minimum of 2-3 years of work experience
- Spanish fluency (preferred)
- Experience in education or non-profit fields (preferred)
- Outstanding project management organizational skills and extraordinary attention to detail
- Strong communication skills.
- Conveys information in a way that is strategic honest timely and respectful
- Demonstrated ability to multi-task and work within an ambiguous fast-moving start-up environment while driving toward clarity and solutions
- Pass a criminal background check as required by law
Additional Information :
The starting salary for this position is $42000 and includes a highly competitive benefits package. Opportunities for performance-based bonuses are also available.
KIPP Indy Public Schools is an equal opportunity employer and does not discriminate based on race color religion sex age national origin veteran status disability sexual orientation gender identity or any other characteristic protected by applicable law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond. Located in both Al ... View more