Associate II, Payroll

Alcon Research

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profile Job Location:

Bengaluru - India

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Responsibilities typically include (core activities): All the below activities are monitored and guided by documentation and by an experienced team member to allow learning and growing

Day-to-day ticket resolution as part of support provided globally through Workday and Service Now to Alcon associates and managers across countries and languages; ownership of requests: solving cases updating systems providing updates following instructions in agreed standards and timeframes
Act as first point of contact for questions from Alcon associates and managers and provide guidance on fundamental Payroll topics and issues
Payroll: Process payroll changes following global and local processes and compliance guidelines and maintain confidentiality of employee data
MDM: Process HR lifecycle changes: employment verifications personnel file administration new hire processes employee data changes onboarding colleague referrals and others following global and local processes and compliance guidelines and maintain confidentiality of employee data
Share ideas on continuous improvement and get guidance on forming solutions
Get to know and get familiar with the Root Cause analysis (with support and guidance)
Support the preparation and production of understandable documentation ( SOPs/ work instructions) people policies procedures handbooks guidelines as required
Juggle the tasks according to priority
Handle client requests with agreed level of politeness and detail of response
Build a relation and work effectively within a team and also with other teamssupporting and respecting each other
Day-to-day ticket resolution as part of support provided globally through Workday and Service Now to Alcon associates and managers across countries and languages; ownership of requests: solving cases updating systems providing updates following instructions in agreed standards and timeframes
Act as first point of contact for questions from Alcon associates and managers and provide guidance on fundamental Payroll topics and issues
Payroll: Process payroll changes following global and local processes and compliance guidelines and maintain confidentiality of employee data
MDM: Process HR lifecycle changes: employment verifications personnel file administration new hire processes employee data changes onboarding colleague referrals and others following global and local processes and compliance guidelines and maintain confidentiality of employee data
Be actively committed to continuous improvement activities: identify process gaps and get guidance to form solutions to be presented to the Manger
Root Cause analysis: propose solutions and coordinate issue resolution ensure escalation process is followed if applicable (with support and guidance)
Support identify the needs and support the preparation and production of understandable documentation ( SOPs/ work instructions) people policies procedures handbooks guidelines as required
Juggle the tasks according to priority
Organize monitor and enhance relationship with stakeholders
Handle client requests with agreed level of politeness and detail of response
Build a relation and work effectively within a team and also with other teamssupporting and respecting each other sharing knowledge buddying
Effectively engage and contribute to projects on team regional and global level
Support the process of training users on HR systems policies and processes
Share your in-depth knowledge with colleagues and internal clients in order to broaden awareness of HR processes

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Required Experience:

IC

Responsibilities typically include (core activities): All the below activities are monitored and guided by documentation and by an experienced team member to allow learning and growingDay-to-day ticket resolution as part of support provided globally through Workday and Service Now to Alcon associate...
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Key Skills

  • Data Entry
  • Paychex
  • QuickBooks
  • Accounting
  • 10 Key Calculator
  • Paylocity
  • Microsoft Excel
  • Payroll
  • ADP
  • Administrative Experience
  • Human Resources
  • Bookkeeping

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Our mission is to provide innovative vision products that enhance quality of life by helping people see better. From vision research to eye health, learn more at Alcon.com.

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