Police Records Specialist

Gresham, OR - USA

Yearly Salary: $ 55704 - 71132

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview

Come expand your knowledge of Law Enforcement by joining our Records Division. The City of Gresham is seeking candidates to fill a vacancy for a regular full-time Police Records Specialist in the Police Department. This is an exciting opportunity for qualified candidates looking to work in a fast-paced environment while providing excellent service to the customers of the Gresham Police Department and residents of the City of Gresham.

The Police Records Specialist will train to perform all the essential functions of the job on a rotating basis. After the 12-month probationary period is successfully completed a shift is designated based on seniority in the Police Records Specialist classification.

This job posting will be used to fill a current vacancy and will establish an eligibility list for future opportunities. The eligibility list will be valid for up to six (6) months.

The City of Gresham offers a generous and robust benefit package featuring low deductibles and little to no cost employee premium contributions (depending on plan selection). For details visit our Employee Benefits page. This position is part of the Gresham Police Officers Association (GPOA) Collective Bargaining Unit. To learn more about paid time off and other details specific to this role view the current contract.

Benefits include :

Paid vacation: 21.33 hours per month to start.
Education reimbursement
Sick leave for longer-term illnesses.
Medical vision dental and life insurance.
Accidental death and dismemberment insurance.
City participates and picks up employee contribution portion of 6% in the Oregon Public Employee Retirement System.
Long-term disability insurance.
Employee assistance program.
Health reimbursement account.
Flexible spending account.
Deferred compensation.

As Oregons fourth-largest city Gresham is a welcoming community of hard-working people where tradition and heritage meet innovation and opportunity. Gresham is a dynamic and rapidly growing city where families and businesses have a mutual desire and drive to thrive. City of Gresham employees care deeply about the community they serve and go one step beyond to deliver services in collaborative inventive practical and nimble ways. Our work is challenging fast-paced and rewarding.

We believe that to deliver the highest level of service to all Gresham community members it is crucial we employ a diverse workforce foster an inclusive working environment and ensure our policies and systems result in equitable outcomes. The City seeks candidates who will support these values by continuously incorporating equity in their daily work and actively contributing to a workplace culture that respects unique viewpoints life experiences and cultural perspectives. Come build the future with us.

Position Description

The Police Records Specialist is responsible for providing external customer service and internal support to law enforcement personnel operating a 24-hour operation. As such employees must be available to work rotating shifts (night swing or day) holidays and weekends and may have mid-weekdays off. Records duties are performed in an office environment while sitting or standing at a desktop computer.

Whatyou willgettodo:

Data Entry/Administrative Support: Reads corrects enters and distributes police reports to internal and external customers. Copying microfilm filing. Operating and maintaining office equipment. Assisting internal and external customers with tasks and questions. Respond to records requests. Periodically train new employees who are on probation.
Assist Desk/Radio:Operate and monitor radio/CAD for officers with a two-way radio system. Run queries and obtain information for officers for stolen property driving records registrations warrants addresses ID photos and others through LEDS and NCIC. Enters stolen property and missing persons/clears stolen property and missing persons. Locate warrants. Monitor cameras for all buildinl!s and temaorarv holdin cells.
Customer Service/Front Counter:Process releases for towed vehicles. Process report requests received at the front counter. Name and background checks i.e. Visa letters. Set up non-emergency calls for citizens. Verify insurance and driving records.
Main Desk:Creates and gives case numbers to police or code enforcement. Answer phones for internal and external customers. Assists Code Enforcement by dispatching tow companies to their location. Send certified letters to vehicle owners. Scans supplemental reports and attaches to existing reports.

For additional functions associated with this role view theclassification specification

Qualities we are looking for:

Collaborative:A proactive professional who is responsive and values partnerships and builds relationships with multiple stakeholders to get things done
Practical:Someone whounderstandsandappliesmodernofficepracticesprocedures andequipment (including computer systems) and a willingness tobecome familiar with ordinances statuteslawsgeneralorderspoliciesandprocedures relatedtodocument processing and police records.
Detail-oriented:Apreciseindividual whenitcomes tospelling grammar punctuationpolicies and procedures.
Resourceful: Be able to work independently and willing to ask questions in order to perform tasks.
Nimble: Someone who adapts to an ever-changing and fast-paced environment.
Organized: Someone who prioritizes their work and manages multiple tasks concurrently.

Work Schedule: The Gresham Police Department operates 365 days per year 24 hours per day. Police Records employees will be assigned to work standardized shifts to include days swing or nights which also includes weekends and holidays.

Qualifications

MINIMUMQUALIFICATIONS:

A high school diploma or equivalent.
Three (3) years of progressively responsible general office and/or customer service experience.

An Associates degree
One (1) year of progressively responsible general office and/or customer service experience.

Any combination of qualifying education training and/or experience equivalent to of three (3) to six (6) yearsthat provides the applicant with the knowledge skills and abilities to perform the job will be considered.

ADDITIONAL REQUIREMENTS:

No felony criminal convictions
Nomisdemeanorcriminalconvictionsinvolvingmoralturpitude.
Ability to obtain Law Enforcement Data System (LEDS) certification within three months of hire.
Notary Public certification within six months of hire.

Employment Automatic Disqualifiers list (CLICK HERE)

PREFERRED QUALIFICATIONS:

Prior law enforcement experience in a Police Records or similar position.
Bi-lingual skills are highly desirable.

Any conditional offer of employment is contingent upon successful completion of a comprehensive background investigation to include reference checks.

Selection Process

To Apply: Click the Apply button at the top of this job posting.

Requiredapplicationmaterialsinclude:

A complete online application (do not put see resume in any fields - resumes will not be accepted in lieu of an application)
Detailed responses to supplemental questions

If you desire a modification of this process to accommodate a disability please provide your request in writing to or by phone to upon submitting the required application materials.

Incomplete applications will not be considered. Applications will be screened for minimum qualifications and automatic employment disqualifiers from the hyper-linked list provided above. A full review of applications will be conducted by subject matter experts and will determine which candidates will be invited to interview. Communication with candidates will be done primarily through e-mail. Sometimes these messages may land in a spam or junk mail folder. We encourage you to monitor your inbox as well as the inbox within the portal for important updates related to this process.

Police Department processes can take several months to complete from time of application to final offer due to pre-employment checks. We appreciate your patience throughout the process. The selection process will contain the following elements:

Application screening and review (after the closing date on the job posting)
Invitations to candidates for panel interviews (In-person but virtual may be considered for out of area candidates)
Panel interviews
Candidates will be placed on a ranked eligibility list based on their interview scores. Candidates will remain on the ranked eligibility list for up to six (6) months. Candidates will be contacted based on their ranked position on the eligibility list and the positions available for hire. Depending on candidate ranking it may take several weeks before a candidate will receive an update. When contacted candidates will receive a conditional employment offer followed by an email link to complete an online Statement of Personal History. This link and the requested information is deadline driven and requires submission within the specified timeframe. Candidates need to be thorough and honest in completing this information. The information provided will be utilized to complete a full comprehensive background investigation.
Executive Interview with hiring manager and Police command staff. A final employment offer letter and hire date confirmed with candidate.

This position is part of the Gresham Police Officers Association (GPOA) union. Per Article 18.2 of the GPOA contract a new employee hired in this position shall be hired at Step One of the salary schedule and shall be eligible to advance to Step Two contingent upon twelve (12) months of service. Furthermore a new civilian employee with experience as a full-time public safety employee at another law enforcement agency in Oregon or another state shall be credited one (1) pay step for each completed year of previous full-time paid experience. The maximum starting pay will be one (1) step below the top step of the designated classification salary Schedules City of Gresham

Veterans Preference
The City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veterans preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veterans disability preference letter from the US Department of Veteran Affairs at the time of application unless the information is included in the DD Form 214 or 215.

Our Commitment
The City of Gresham is committed to providing equal employment opportunity to all qualified employees and applicants without unlawful regard to race color religion sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity national origin age mental or physical disability genetic information veteran status marital status familial status or any other status protected by applicable federal Oregon or local law.

Please direct questions about this position to Cathi Forsythe at or

If you need assistance with the online application please contact NEOGOV directly at.

Required Experience:

OverviewCome expand your knowledge of Law Enforcement by joining our Records Division. The City of Gresham is seeking candidates to fill a vacancy for a regular full-time Police Records Specialist in the Police Department. This is an exciting opportunity for qualified candidates looking to work in a...