SB 1387 Tech Delivery Lead
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Posted on:
5 hours ago
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Job Summary
Tech Delivery Lead
Exp: 10years
About the Engagement
Youllbe working with a global fast-casual restaurant brandthatsexperiencing rapid growth across multiple countries and franchise models. Their Digital Engineering organization builds andoperatesa large-scale cloud-native ordering and operations platform that powers their business. Technologyisntjust a support function here -itsa strategic growth enabler.
The engineering culture is built around accountability ownership and impact. Theyoperatelean teams of senior individual contributors led by strong onshore technical leaders in Australia. The expectation is simple: deliver production-ready software with a high bar for quality security and reliability.
Role Overview
Werelooking for a Tech Delivery Lead who will work directly with the clients onshore engineering leadership to coordinate delivery across a small high-performing offshore team. This role requires someone who can balance technical depth with delivery management acting as both a technical contributor and a coordination point between offshore engineers and onshore leads.
Youllbe working within a culture of ownership and accountability where engineers are owners not task-takers. This means proactive communication commitment to delivery timelines and the ability to escalate early when needed.
Experience in the QSR (Quick Service Restaurant) or retail/hospitality technology space is highly valued asyoullbe working with a global fast-casual restaurant brand building large-scale ordering and operations platforms.
Key Responsibilities
Delivery Coordination
- Work closely with the clients onshore engineering leads to understand sprint goals priorities and technical direction
- Coordinate work acrossteam ofengineers ensuring alignment with delivery expectations
- Facilitate daily standups sprint planning retrospectives and demos with the offshore team
- Maintain strong documentation and handover discipline
- Ensure minimum 5 hours daily overlap with Sydney business hours (6:30 AM - 11:30 AM IST)
Technical Contribution
- Actively contribute as a senior full-stack engineer on the AWS serverless platform
- Design and implement features across backend (LambdaNestJS API Gateway) and frontend (React )
- Write production-ready code withhigh standardsfor quality security and reliability
- Participate in code reviews and architectural discussions
- Build event-driven architectures using SQS SNS andEventBridge
Team Support
- Support and mentor offshore engineers helping them integrate into the clients culture
- Identifyskill gaps and coordinate knowledge sharing within the team
- Ensure no single points of failure - cross-skill the team on critical components
- Champion automation and cloud-native patterns
Communication & Escalation
- Provide clear proactive communication to the clients onshore leadership
- Escalate blockers risks or technical concerns early
- Translate technical challenges into business context when needed
- Maintain transparency on progress challenges and capacity
Technical Requirements
Must Have
- 10 years of software engineering experience with at least 2 years in a technical lead or delivery coordination role
- Strong hands-on experience with AWS serverless architecture (Lambda API GatewayEventBridge SQS SNS)
- Expert-level TypeScript and skills
- Production experience withNestJSor similar frameworks
- Solid understanding of React and for frontend development
- Experience with Infrastructure-as-Code (AWS CDK preferred Terraform acceptable)
- Working knowledge of Aurora Serverless (MySQL) and DynamoDB
- Familiarity with observability tools (CloudWatch X-RayOpenTelemetry Datadog)
- Experience with agile delivery practices and working with distributed teams
Strong Plus
- Experience in QSR (Quick Service Restaurant) retail or hospitality technology
- Experience with ECS Fargate deployments
- Knowledge of React Native and mobile app development
- Exposure to AI/ML services particularly AWS Bedrock
- Experience with QA automation frameworks (Playwright)
- Background working with Australian or offshore-onshore engagement models
Security & Compliance
- Understanding of secure development practices
- Experience with SSO/MFA authentication patterns (Okta AWS SSO)
- Awareness of SOC2/ISO 27001 requirements
Cultural Fit
Youllthrive in this role if you:
- Take ownership of outcomes not just tasks
- Communicate clearly and escalate proactively
- Have a strong bias toward automation and cloud-native patterns
- Value continuous learning and cross-skilling
- Respect delivery commitments and timelines
- Want to work with a global brandwheretechnology drives growth
- Enjoy the challenge of building at scale with high quality bars
Why This Opportunity
- Work with a global fast-casual restaurant brandthatsrapidly growing
- Build andoperatelarge-scale cloud-native systems used across multiple countries
- Partner with strong onshore technical leaders
- Modern tech stack with AWS serverless at its core
- Culture that values engineers as strategic contributors not resources
- Opportunity to shape the offshore delivery model from the ground up
About Softobiz:
Innovation begins with like-minded people aiming to transform the world together. At Softobiz we invite you to become a part of an organization that has been helping clients transform their business by fusing insights creativity and technology. With a team of 150 technology enthusiasts we have been trusted by leading enterprises around the globe for over 12 years.
At Softobiz we foster a culture of equality learning collaboration and creative freedom empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI machine learning and product development.
Why Should You Join Softobiz
- Work with technical craftsmen who are pioneers in the latest technologies.
- Access training sessions and skill-enhancement courses for personal and professional growth.
- Be rewarded for exceptional performance and celebrate success through engaging parties.
- Experience a culture that embraces diversity and creates an inclusive environment for all employees.
Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race creed color national origin sex age disability or marital status.
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
Softobiz prepares businesses for transformative success by embracing change and engineering innovative digital products.
