Senior Service Operations Security Technician

Tampa, FL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate digitize and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected consumer-centric world. Join us inconnecting people to commerce in this vital rewardingrole.

Provides on-site maintenance and repair services for DN customers. Performs services on assigned products including safes / chests vaults safe deposit boxes after-hours depository mechanical and electronic locks general locksmithing vacuum air tubes - including under-counter teller equipment - and security vestibules. Responds to service calls in an accurate and timely manner.

Responsibilities

Serves as a senior level Service Operations technician.

Works with customers and / or fellow team members to analyze complex problems and perform detailed needs assessments.

Performs advanced level service on various products including safes / chests vaults safe deposit boxes after-hours depository mechanical and electronic locks multivendor VAT systems etc.

Provides technical guidance to help others resolve issues and determine the root cause helping insure non-recurrence.

Leads by example with service call prioritization call handling call closure procedures and parts management.

Recommends and helps implement service and process improvement procedures.

Qualifications

Required Qualifications

Education or equivalent work experience required.
Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Service Operations Security.
Good business English skills (Written and spoken).

#LI-Remote
#LI-TD2

Required Experience:

Senior IC

DescriptionExpect more. Connect more. Be more at Diebold Nixdorf. Our teams automate digitize and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected consumer-centric world. Join us inconnecting people to commerce in this vital rewardingrole.Provides on-...

Key Skills

Mechanic Experience
Pest Control
Customer Service
Hand Tools
HVAC
Mechanical Knowledge
Automotive Repair
Service Technician Experience
Maintenance
Heavy Lifting
Equipment Repair
Troubleshooting

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About Company

Diebold Nixdorf

Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure c ... View more

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