Manager Software Engineering RR-0272617
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Job Summary
Job Description:
Overview
The ServiceNow Implementer is responsible for designing configuring and deploying ServiceNow solutions that support enterprise workflows. This role works closely with business stakeholders technical teams and process owners to translate requirements into scalable highquality platform capabilities. The ideal candidate combines strong technical expertise with a deep understanding of FSO (Financial Service Offering) processes and best practices.
Key Responsibilities
- Collaborate with business and IT stakeholders to gather and document functional and technical requirements.
- Design and configure ServiceNow modules.
- Build workflows business rules UI policies client scripts integrations and automation using ServiceNow best practices.
- Implement platform enhancements upgrades and patches while ensuring minimal disruption.
- Develop and maintain technical documentation including design specs configuration guides and test plans.
- Integrate ServiceNow with external systems using REST/SOAP APIs MID Servers and IntegrationHub.
- Conduct unit testing UAT support and production deployment activities.
- Provide postimplementation support troubleshooting and optimization.
- Ensure platform governance security and compliance standards are followed.
- Stay current with ServiceNow releases new features and industry trends.
Required Qualifications
- Handson experience implementing and configuring ServiceNow modules.
- Strong understanding of ITIL processes and enterprise service management concepts.
- Proficiency with JavaScript Glide API Flow Designer and ServiceNow configuration tools.
- Experience with integrations (REST SOAP SSO LDAP OAuth etc.).
- Ability to translate business requirements into technical solutions.
- Strong problemsolving skills and attention to detail.
- Excellent communication and stakeholdermanagement abilities.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA).
- One or more Implementation Specialist certifications (prefer FSO - Financial Service Operations).
- Experience with Agile delivery methodologies.
- Background in enterprise IT consulting or digital transformation projects.
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Required Experience:
Manager
Key Skills
- Hospitality Experience
- Go
- Management Experience
- React
- Redux
- Node.js
- AWS
- Mechanical Engineering
- Team Management
- Leadership Experience
- Mentoring
- Distributed Systems
About Company
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more
