Manager Client Success For HR Services Company at Andheri
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description:
Responsible for guiding customers through successful program implementation working closely with clients Sales and IT. Requires adaptability strong attitude and a proven track record of excellent customer service
Primary Job Responsibilities:
Work independently with minimal supervision
Support clients in implementing recognition programs across time zones
Demonstrate software clearly based on client needs
Understand resolve and communicate setup-related issues
Build strong client relationships for successful program launch
Act as a bridge between clients and internal teams
Coordinate with Sales to align on client expectations
Collaborate with cross-functional teams to ensure customer satisfaction
Share best practices to improve client engagement
Support continuous process improvement and efficiency
Qualifications and Experience
Minimum Qualifications - Bachelors Degree
Preferred/Additional Qualifications MBA/Post Graduate in Commerce/HR/IT Operations
Minimum Experience - 3 to 5 Years
Industry preference - Corporate - B2B Business model / Global MNC
Additional Details :
1. Working Days: 5 days (Monday to Friday)
2. Working Time: Flexible start time between 8:00 AM to 11:00 AM 8.5 Hours of working
3. Gender Preference: Male / Female
4. Interview Process: 1st round telephonic Face-to-face (5 rounds)
5. Additional Benefits: PF insurance leaves
6. Communication skills : Should be excellent
7. Payroll type : On roll
Interested can share updated cv on or Whats app :
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Talisman HR Solutions Private Limited has come a long way since its inception in 2002. What started as a humble placement service ï¬rm has now evolved into one of the best HR Outsourcing companies in India. We specialize in Outsource Stafï¬ng, Payroll Processing, Recruitment, HR Out ... View more
