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Want to join a team with a mission to improve and save lives

We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

The Sales & Service Admin Executive SEA shall provide support to commercial teams and sales-related administration in Southeast Asia region. The selected candidate will work closely with all aspect of the business including SEA commercial teams Order Fulfilment Service Finance & Management to achieve sales success and efficiencies inline with company expectations.

Responsibilities -

Sales:

• To provide clerical and administration support to Sales Department including sales order preparation data-entry sales reports and presentation preparation

• Assist in preparation of business review documents for the team

• Provide support in any Sales & Marketing event / initiatives

• Managing product inventory and demo inventory

• Managing inventory of sales literature and brochures

• Support the Commercial team in data input issue quotations and tender preparations

• Assist and confirm final submission of Elekta Sales Tenders and RFP responses by the due date

• Support the Commercial team in maintaining and updating sales and customer records

• Work closely with other departments and external parties to handle Sales projects

• Handle call-in enquires and provide general support to corporate clients

• To assist on sales analysis and generate reports for management review

• Handling customer inquiries customer complaints delivery/service problems reasons for product returns etc.

• Any other general administrative tasks to support the sales team.

Service:

• Service contract invoicing: Generate and send service contract invoices to customers/distributors in SEA (except Thailand & Philippines).

• Training: Collaborate with training department/training center and coordinate technical training for customers distributors and Elekta engineers.

Relevant Knowledge skills and competencies -

• Diploma or Degree in business administration or related discipline.

• Proficient in Office software (Word Excel Outlook and basic PowerPoint).

• Proficient in the use of CLM tools / QlikSense

• Minimum 3-5 years of working experience in Customer support and Business Admin support

• Effective communication skills both written and verbal

• Good organization and time management skills with close attention to detail and accuracy

• Highly motivated results-oriented with the ability to work independently

• Excellent team player at all levels

• Fluency in English is required