Protection Plan Administrator

Are you ready to step into a role that keeps our Aftersales Finance and Insurance program running smoothly and makes a real impact every day As Steele Auto Groups new Protection Plan Administrator you will provide essential support across multiple dealerships managing data administrative tasks and customer engagement to ensure accuracy efficiency and a seamless experience for every customer.

This opportunity is suited to someone who enjoys organization working with data and systems and playing a key support role within a growing program. You will collaborate with internal teams connect with customers and help keep processes moving smoothly behind the scenes.

Compensation: $40000 - $45000 based on experience and capabilities.

Location: Flexible blend of inâoffice and remote work as required.

What You Will Be Doing:

• Enter and maintain accurate customer contract and deal data across systems including PBS and First Canadian logs
• Support reconciliation between sold deals referrals and reporting tools
• Facilitate the signing of protection plan contracts and manage the followâup process for all outstanding items
• Communicate professionally with customers by email text and phone
• Review customer engagement in PBS and determine next steps including calls or lead transfers
• Build and manage followâup lists for aged leads leaseâend customers and prior Aftersales clients
• Review campaigns and guides prior to launch to ensure links forms and flows are working correctly
• Track Aftersales deals and referrals flagging gaps or missing information to the Aftersales Finance and Insurance Leader
• Other duties as needed from Management

What You Bring:

• Comfort working across multiple systems and digital tools
• Strong attention to detail and data accuracy
• Clear written and verbal communication skills
• Ability to manage multiple priorities and deadlines
• Curiosity adaptability and a willingness to learn
• A growthâfocused mindset that sees challenges as opportunities

Automotive finance or dealership experience is an asset but not required.

Why This Role Matters:

Your work as the Protection Plan Administrator directly supports the success of the Aftersales program and helps create a seamless experience for both customers and dealership teams. You will contribute directly to the success of the team building skills and expertise while supporting a growing evolving program.

Why You will Love Working with Steele Auto Group:

At Steele Auto Group you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential.

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive physically financially and emotionally. Depending on your role and employment type (full-time part-time or term) eligible employees can look forward to some or all the following:

• 100% Matched Retirement Savings Plan Put your future at ease with our employer-matched RSP plan with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
• Flexible Health & Dental Plans Choose from six cost-shared plans tailored to your lifestyle. Affordable dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
• Mental Health & Wellness Support 24/7 confidential support for you and your family through EFAP.
• Employee Discounts On vehicle purchases parts and service at any of our locations.
• Work Boot Reimbursement Reimbursement immediately no waiting required!
• Access to Steele University you willget engaging role-specific training learn anytime anywhere track your progress and earn rewards as you grow your skills!

While we make every effort to post our rates accurately some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate role-specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized your growth is championed and your potential is limitless. We invest in our people promote from within and foster a fair inclusive and opportunity-rich environment. As part of this commitment weensure thatevery candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation please let us know. We arehere to support you in every step of the way.

Apply now and start driving your career forward with a teamthat has your back!

Applying is as easy as 1 2 3:

1. Click the link to apply Steele Auto Group Careers
2. Sign in (top right corner) and create your profile
3. Upload your resume

In 2 minutes the Steele Auto Group career world is right at your fingertips!

If you are an employee of Steele Auto Group please apply through the careers page to ensure you are flagged as an internal applicant.

We cannot wait to meet YOU!