Senior Application Administrator

York Region

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profile Job Location:

Newmarket - Canada

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

ABOUT US

Almost 1.2 million residents call York Region home making it one of the largest regions in Canada and the fastest growing with a population thats expected to grow to more than 2 million by 2041. Our geography which is comprised of about 1800 square kilometers over nine different municipalities is as beautiful interesting and diverse as our government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canadas Best Employers by Forbes we offer a collaborative progressive workplace that takes pride in our organizational culture and is committed to living The 13 Factors of Psychological Health and Safety in the Workplace aligned with our vision to create strong caring and safe communities both within and outside our walls.

  • Defined Benefit Pension Program- With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.

  • Employer of Choice- Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.

  • Benefits and Wellness- Employees and their loved ones have access to an employee health care spending account access to a 24/7 Employee and Family Assistance Programand corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.

  • Inclusive and Diverse Workforce- Were committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential participate freely in society and live with respect dignity and freedom from discrimination. Our robust Inclusion Diversity Equity and Accessibility program continues to grow and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE
Reporting to the Projects Manager Information Technology Services this position is responsible for overseeing the technical administration and management of enterprise applications used by the Region including Salesforce platforms such as Salesforce CRM and Service Cloud. The role involves participating in the overall strategy analysis design configuration and implementation of Salesforce solutions in support of client initiatives; contributing to the development of detailed technology architecture and implementation strategies; and providing technical solutions to clients and project teams. Additionally it involves providing guidance training and mentoring to staff as well as coordinating assigning scheduling and checking their work

WHAT YOULL BE DOING

  • Develops and maintains the Regions application architecture and standards to ensure optimal performance of client-server web-based applications or cloud solutions.
  • Administers and supports cloud-based environments including security permissions and site provisioning.
  • Assists with system software installations and upgrades offering technical expertise throughout the process.
  • Collaborates with Business Support Analysts (BSAs) to analyze business practices and requirements designing system solutions to address client needs.
  • Supports the development of e-commerce e-business portal and emerging web technologies in partnership with BSAs Web Coordinators and external consultants.
  • Assists in the rollout of application systems and follows up with BSAs to ensure proper functionality post-implementation.
  • Researches and evaluates new products for potential use as business tools within the Region.
  • Recommends software and hardware solutions to support web access electronic messaging services and system security.
  • Performs routine application system maintenance and ensures software is properly installed configured and integrated within the Regions application architecture.
  • Participates in the full lifecycle of application systems including development integration testing documentation implementation maintenance and support.
  • Provides second-level support for client-server web-based applications or cloud-based solutions used by Regional departments in collaboration with vendors and BSAs.
  • Assists BSAs in identifying effective solutions for service requests and implementation tasks.

WHAT WERE LOOKING FOR

  • Successful completion of a Community College Diploma program in Information Technology Computer Sciences or a related field or approved equivalent combination of education and experience.
  • Minimum five (5) years experience with installing and supporting applications in a Microsoft Windows environment.
  • Demonstrated experience in the management of web environments including SharePoint and WebSphere.
  • Demonstrated experience of application development tools and relational databases.
  • Demonstrated experience with the full suite of Microsoft Office desktop applications and Microsoft Access.
  • Demonstrated experience with installing and supporting JAVA and/ applications.
  • Significant demonstrated experience in application administration and development in a multi-platform environment.
  • Knowledge of or experience with operating and development systems and applications (e.g. UNIX WebSphere SharePoint VMWare.)
  • Knowledge of current trends in the use of information technology.
  • Knowledge of and demonstrated ability in corporate core competencies including customer service communication team work initiative/self management and accountability and flexibility/adaptability.



Required Experience:

Senior IC

DescriptionABOUT USAlmost 1.2 million residents call York Region home making it one of the largest regions in Canada and the fastest growing with a population thats expected to grow to more than 2 million by 2041. Our geography which is comprised of about 1800 square kilometers over nine different ...
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Key Skills

  • SQL
  • Active Directory
  • data integrity
  • Application Issues
  • PowerShell
  • Windows
  • Linux
  • Sharepoint
  • Java
  • Troubleshoot
  • Procedures
  • Setup
  • Technical Support
  • UNIX
  • Application Support

About Company

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The Regional Municipality of York stretches north from Toronto to Lake Simcoe and includes many hectares of protected Greenbelt. York Region’s diversity is evident in our nine local municipalities, geography, economic development and population. York Region provides residents and bu ... View more

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