IT Operations & Support(50%)
Troubleshoot and resolve escalated infrastructure systems and application issues.
Support core IT operations including employee onboarding/offboarding access provisioning and internal system configurations.
Maintain clear up-to-date technical documentation for infrastructure procedures and system changes.
Collaborate closely with engineering and internal teams on technical initiatives.
Systems & Cloud Administration(30%)
Administer andmaintainLinuxandWindowsserver environments supporting core internal services and applications.
Support and manageMicrosoft 365services including Entra ID (formerly Azure AD) Exchange Online SharePoint Teams and overall access management.
Monitor system health performance and reliability activelyidentifyingareas to improve operational processes.
Networking & Infrastructure(10%)
Manage and improve internal infrastructure across servers networking cloud services and identity systems.
Administer and troubleshoot network infrastructure including switches firewalls VPNs DNS DHCP and internal connectivity.
Automation & Integrations(10%)
Develop andmaintainscripts (Bash Python PowerShell) to improve operational efficiency andeliminatemanualtoil.
Contribute to systemintegrationsand automation between internal and external platforms as business needsevolve.
Experience:At least4 years in systems administration infrastructure or internal IT operations roles.
Operating Systems:Strong experience administering Linux systems in a production environment alongside working experience supporting Windows environments.
Infrastructure &Networking:Solid understanding of server administration system troubleshooting monitoring and corenetworking concepts (TCP/IP DNS DHCP routing firewalls VPNs).
Microsoft 365:Hands-on experience administering M365 environments including Entra ID and core collaboration/identity services.
Scripting:Experience writing scripts orautomationsusing Bash Python PowerShell or similar languages.
Problem Solving:Proven ability to independently troubleshoot complex technical issues across disparate systems and internal infrastructure.
Soft Skills:Strong documentation habits excellent communication skills and a demonstrated ability to learnnewtools and platforms quickly.
Experience withAWSinfrastructure (EC2 S3 IAM or related services).
Familiarity withInfrastructure as Code (IaC)tools such as Terraform or Ansible.
Experience withDockeror containerized environments.
Previousexperience administering physical or virtualnetworkdevices (switches firewalls VPN appliances).
Experience building automations using APIs and vendor documentation to integrate SaaS platforms with internal systems.
Required Experience:
Unclear Seniority