POSITION: Withdrawal Management Services Program Coordinator

REPORT TO: ManagerWithdrawal Management Services

DEPARTMENT: Withdrawal Management Services

LOCATION: 75 Martha 146 Magnus Avenue

FTE: Full-time Evenings Permanent

WAGE RANGE:$56237.50-$71239.37

About the Company

• Oversee training andprovide direction to Withdrawal Management Services Staff in their day-to-dayduties
• Insure that MSP WMS meetsProvincial Withdrawal Management Service Standards
• Collaborate with WMSLeadership on policy development implementation and procedure adherence
• Take the lead on providingDocumentation Audits and supporting Medication Audits along with the WMS NursePractitioner
• Collaborate with IntakeWorker Staff to ensure that the wait list and unique scenarios pertaining toadmissions are regularly supported
• Assist the WMS LeadershipTeam in researching and developing new initiatives
• Coordinate employeeon-boarding and training to both new and existing MSP Staff
• Communicate organizationalupdates to WMS Employees on a regular basis answer queries and provideinformation as needed
• Monitor ongoing workidentify problems and make recommendations for continuous improvements ofprocedures and policies
• Support Program Managerwith Employee Performance Management providing updates to WMS Leadership onStaff performance in a timely manner
• Participate inmultidisciplinary team meetings providing relevant Participant information
• Ensure employees followsafe work practices and MSP standard operating policies and procedures
• Lead team debrief followingincidents as per operational policies and procedures
• Support the program managerin ensuring a high level of participant care addressing any participantconcerns or feedback; documenting and communicating updates to the WMSleadership team
• Provide Support Case Workand Intake coverage on an emergency basis when needed
• Provide crisis preventionand intervention as needed
• Attend and plan mandatoryStaff meetings workshops and training sessions
• Reports any requested statsin a timely and accurate manner

• Two years experience in human services preferably working with adults challenged by homelessness mental illness and/or chemical dependency
• Relevant post-secondary education is considered an asset.
• Experience in a management or administrative role is considered an asset
• Proficient computer literacy
• Ability to communicate and work effectively with staff from various backgrounds and disciplines.
• Knowledge of addictions mental health and co-occurring disorder best practices
• Understanding of acute care detoxification clinical processes
• Excellent organizational and time management skills
• Ability to work from a participant-centered care philosophy
• Ability to assess crisis and work in a crisis situation
• Ability to understand and comply with PHIA regulations
• Excellent communication skills both verbal and written and excellent listening skills
• Ability to communicate and work effectively in a multidisciplinary team
• Subscribe to philosophy of cooperation and continuity across programs and of consideration and respect for participants
• Knowledge of Indigenous culture Truth and Reconciliation Calls to Action and UNDRIP
• Knowledge of the effects of poverty and the determinants of health
• Ability to work effectively with participants displaying unpleasant and/or aggressive behavior
• Demonstrated ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of participants
• Ability to work flexible hours to meet program needs

Additional Requirement

• Satisfactory Criminal Record with clear Vulnerable Sector Search and a clear Adult Abuse Registry Check required. The employee is responsible for any service charges incurred.
• Valid CPR & Basic First Aid
• Non-violent Crisis Intervention and mental health first aid training is considered an asset.
• Valid Manitoba class 5 drivers license

Values & Competencies

Ability to embody Main Street Projects Core Values:

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application closes: Open Until filled.

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves where culture language and perspectives drive a high standard of care and service. Therefore preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.

Please visit our careers page to see more job opportunities.