Front Office Manager
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Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Front Office Manager/Operations Manager oversees all hotel operations staff management and guest relations serving as a brand ambassador. This role requires strategic leadership to foster a service-oriented culture maximize operational efficiency and maintain strong internal/external relationships. Responsibilities include budgeting forecasting and ensuring brand standards and regulations compliance.
Benefits:
- Insurance (health dental vision etc.)
- Paid time off (vacation sick leave holidays)
- 401K retirement plan
- DailyPay: Access your earned wages when needed.
- Special team member hotel rates for travel enthusiasts.
Front Office Manager/Operations Manager Responsibilities:
- Operational Oversight
- Staff Management & Development
- Adhere to NHG policies state/federal laws & at-will employment practices
- Assist in Financial & Administrative Tasks
- Guest Service & Quality Assurance
- Attend at least one advanced management seminar annually
- Participate in corporate-sponsored leadership events
Office Manager/ Receptionist Requirements:
- Bachelors degree in hospitality/business management or 3 years of managerial experience
- Excellent communication skills (orally and written)
- Strong leadership problem solving and interpersonal abilities
- Expertise in hotel operations and inter department abilities
- Proficiency in handling guest complaints under pressure
- Flexibility to work extended hours
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
The primary responsibilities of Houseperson is maintaining cleanliness in assigned areas, supporting room attendants, and ensuring adherence to brand standards....
