itle: HR Systems Project Manager
Location: REMOTE (Candidate must be in EST time zone)
Duration: Full Time
Someone withSuccessFactors Salesforce or ServiceNow HRIS functional experience requirements analysis.
Role Overview
We are seeking anHR Systems Project Managerto support a complex ecosystem of HR systems and applications. This role operates at the intersection ofHR Operations and Technology managing the intake analysis and delivery of HR system incidents enhancements and initiatives.
The environment includescore HR platforms such as SuccessFactors and JDE alongside multiple custom-built applications supporting operational workflows. This role requires strong analytical ability comfort working with ambiguity and the ability to translate business needs into clear functional requirements.
Key Responsibilities
Intake & Requirements Analysis
- Manage a high-volume intake queue of HR system incidents defects and enhancement requests.
- Analyze ambiguous or incomplete tickets to determine business needs and impact.
- Collaborate with operations teams (including offshore teams) to clarify requirements.
- Translate requests into functional documentation such as user stories or lightweight BRDs.
Program & Delivery Management
- Act as a delivery lead for HR systems initiatives in environments with limited formal IT ownership.
- Maintain visibility across large backlogs and prioritize workstreams.
- Track progress risks and dependencies across concurrent initiatives.
- Ensure organized delivery within a complex and legacy-heavy technology landscape.
Project & Enhancement Leadership
- Lead HR system initiatives end-to-end from discovery through implementation.
- Support projects related to:
- Crew onboarding
- Recruiting systems
- Operational workflows
- Travel and credentialing processes
- Coordinate integrations between HR systems digital platforms and middleware.
Qualifications
Required
- Experience inHR systems delivery HRIS analysis or project/program management
- Knowledge ofSuccessFactors or similar HRIS platforms
- Experience withERP systems such as JDE Oracle or Workday
- Strong ability to analyze unclear requirements and translate them into functional solutions
- Experience working with distributed or offshore teams
- Strong organizational and prioritization skills
Preferred
- Experience withSalesforce case management
- Experience withServiceNow or Jira
- Background supporting HR transformation or HR system migrations
itle: HR Systems Project Manager Location: REMOTE (Candidate must be in EST time zone) Duration: Full Time Someone withSuccessFactors Salesforce or ServiceNow HRIS functional experience requirements analysis. Role Overview We are seeking anHR Systems Project Managerto support a complex ecosyst...
itle: HR Systems Project Manager
Location: REMOTE (Candidate must be in EST time zone)
Duration: Full Time
Someone withSuccessFactors Salesforce or ServiceNow HRIS functional experience requirements analysis.
Role Overview
We are seeking anHR Systems Project Managerto support a complex ecosystem of HR systems and applications. This role operates at the intersection ofHR Operations and Technology managing the intake analysis and delivery of HR system incidents enhancements and initiatives.
The environment includescore HR platforms such as SuccessFactors and JDE alongside multiple custom-built applications supporting operational workflows. This role requires strong analytical ability comfort working with ambiguity and the ability to translate business needs into clear functional requirements.
Key Responsibilities
Intake & Requirements Analysis
- Manage a high-volume intake queue of HR system incidents defects and enhancement requests.
- Analyze ambiguous or incomplete tickets to determine business needs and impact.
- Collaborate with operations teams (including offshore teams) to clarify requirements.
- Translate requests into functional documentation such as user stories or lightweight BRDs.
Program & Delivery Management
- Act as a delivery lead for HR systems initiatives in environments with limited formal IT ownership.
- Maintain visibility across large backlogs and prioritize workstreams.
- Track progress risks and dependencies across concurrent initiatives.
- Ensure organized delivery within a complex and legacy-heavy technology landscape.
Project & Enhancement Leadership
- Lead HR system initiatives end-to-end from discovery through implementation.
- Support projects related to:
- Crew onboarding
- Recruiting systems
- Operational workflows
- Travel and credentialing processes
- Coordinate integrations between HR systems digital platforms and middleware.
Qualifications
Required
- Experience inHR systems delivery HRIS analysis or project/program management
- Knowledge ofSuccessFactors or similar HRIS platforms
- Experience withERP systems such as JDE Oracle or Workday
- Strong ability to analyze unclear requirements and translate them into functional solutions
- Experience working with distributed or offshore teams
- Strong organizational and prioritization skills
Preferred
- Experience withSalesforce case management
- Experience withServiceNow or Jira
- Background supporting HR transformation or HR system migrations
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