Risk Manager, SPI Enforcements

Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers brands selling partners vendors and Amazon from fraud counterfeit and abuse as well as providing worldclass support and building loyalty with Amazons millions of selling partners.

The Special Projects and Investigations (SPI) team within TSI protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast have an entrepreneurial spirit to create new solutions a tenacity to get things done thrive in an environment of ambiguity and change and are capable of breaking down and solving complex problems. We value individual expression respect different opinions and work together to create a culture where each of us is able to contribute fully.

Our unique backgrounds and perspectives strengthen our ability to achieve Amazons mission of being Earths most customer-centric company.

Key job responsibilities
We catch bad actors and stop online fraud. Its fun! Its hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Amazon is one of the worlds most trusted companies help us keep it that way! To achieve this we are looking for an experienced Risk Manager to join our team with background in risk/digital fraud abuse or infringement to conduct critical high impact quick-turn investigations and make high judgement decisions.

The ideal candidate should be passionate about using and understanding data to discover bad actor trends and help us ensure that customers make great purchase decisions and our selling partners using Amazon are successful listing and selling their products. Your decisions will help proactively identify risk and take direct high confidence actions to protect Amazon customers selling partners and help maintain the overall health of Amazons WW stores.

- The ideal candidate has a proven track record of delivering results in highly ambiguous and fast-moving environments.

- Lead and support the team in responding to investigating managing and resolving high-impact incidents around product authenticity (counterfeit trademark copyright) and safety issues.

- Use high-level judgment to own complex investigations and enforcement decisions driven through data.

- Closely monitor media and global events to anticipate and mitigate potential risks. Be comfortable using data to analyze trends predict and fix problems before they happen.

- Own and/or manage projects designed to improve operational and process efficiency.

A day in the life
This role is focused on delivering results by identifying and enforcing bad actors. Each day is different as new behaviors and trends are constantly discovered. You will be making high judgement decisions and taking direct actions to stop bad actors on WW stores as early as possible. While taking direct actions you will need to share your observations and trends with partner teams to constantly improve detection mechanisms. You and the team are on the front lines of protecting Amazon customers and stopping abuse in our stores.

About the team
Our team is comprised of experts in the risk domains like fraud cybersecurity data security internal risk threat intelligence regulatory compliance vendor risk etc. with strong data analysis skills and and judgement. We complement specialized skills with broad risk experiences gathered through years of experience to deliver results - we wear a lot of hats move quickly and are frugal to the core by doing things ourselves whenever possible. We speak 15 different languages value diverse experiences and natural curiosity and celebrate learning and taking risks. We make mistakes learn from them and support each other.

Our work is to solve hard puzzles - typically with data and always with a lot persistence and curiosity. If you like the sound of that come join us.


- 4 years of compliance program management legal governance audit risk/loss prevention or equivalent experience Bachelors degree or equivalent Experience handling confidential information

- 3 years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification or similar risk or compliance credentials Experience with SQL and Excel Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ TEMPE - 55600.00 - 97400.00 USD annually
USA AZ Tempe - 55600.00 - 97400.00 USD annually
USA WA SEATTLE - 80200.00 - 97400.00 USD annually
USA WA Seattle - 55600.00 - 97400.00 USD annually
USA WA Seattle - 80200.00 - 97400.00 USD annually