Manager oversees all day-to-day operations of a fitness facility ensuring a safe clean and profitable environment. Key responsibilities include recruiting and managing staff developing marketing strategies to boost membership maintaining equipment and providing excellent customer service. They also handle budgeting scheduling and ensuring health and safety compliance.
Key Responsibilities and Duties:
Operational Management: Maintain facility safety cleanliness and equipment functionality ensuring all machines are in working order.
Staff Leadership: Hire train schedule and evaluate fitness instructors trainers and front desk staff.
Sales & Marketing: Drive membership sales through local corporate and digital marketing strategies.
Financial Oversight: Manage budgets payroll and financial records to ensure profitability.
Customer Service: Handle member inquiries resolve complaints and enhance the overall member experience.
Programming: Develop schedule and monitor the popularity of fitness classes and programs.
Required Skills and Qualifications:
Leadership: Strong team management and motivational skills.
Communication: Excellent interpersonal skills for member interaction and staff management.
Business Acumen: Knowledge of sales marketing and budgeting in the fitness industry.
Technical Knowledge: Understanding of fitness trends exercise science and safety regulations.
Multitasking: Ability to manage various tasks from equipment maintenance to staff scheduling.
Common Qualifications:
A degree in sports management fitness leadership or business administration is often preferred along with certifications like Certified Personal Trainer