Enterprise Account Executive - CEE (Poland / Czechia / Hungary)
Were seeking a top-performing Enterprise Account Executive to join our EMEA Central this role youll drive new logo acquisition and expand high-value relationships shaping and winning strategic multi-year cloud CX CCaaS and AI transformation opportunities accelerating Zendesk growth in the CEE region in Enterprise segment across a range of target verticals such as retail e-commerce financial services technology entertainment travel and transportation.
What Youll Be Doing:
Drive top-line revenue growth by acquiring new customers and developing innovative strategies for account expansion.
Create quarterly territory and account plans outlining strategies and actionable tactics to increase Zendesks Enterprise BoB in the assigned territory.
Create and maintain a robust well qualified pipeline and accurate forecasting to exceed quarterly and annual revenue goals.
Initiate and lead complex multi-threaded enterprise sales cycles managing stakeholder engagement across business IT operations procurement and executive leadership.
Establish and maintain executive sponsorship leveraging your industry expertise to build relationships with key stakeholders champions and sponsors.
Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution.
Understand and convey the benefits of Zendesk products ensuring alignment with customers business objectives.
Negotiate and close complex deals leveraging a consultative approach utilizing your exceptional communication skills to present compelling business cases and value propositions.
Maintain thorough knowledge of Zendesk solutions staying current with competitive landscape and industry trends.
Travel regularly to meet with customers and prospects in person; the ability and willingness to travel for onsite meetings and relationship-building is essential for success in this role.
What You Bring to the Role:
10 years of B2B sales in the SaaS industry to enterprise customers in Poland Czechia Slovakia and Hungary; CX Contact Center CRM or ITSM sales experience is a strong plus.
Strong track record of quota attainment and recognition for top performance; Presidents Club membership is a strong plus.
Successful track record of winning new business.
Proven experience creating and driving multi-stakeholder value-centric long-cycle enterprise sales opportunities and closing complex high-value deals.
Exceptional presentation negotiation and deal closing skills.
Experienced at selling to VP and C-level executives both in person and using remote technology demonstrated ability to build present and defend executive-level business cases and ROI models.
Strong knowledge of industry trends and the ability to build relationships with key decision makers.
Self-driven empathetic strategically curious and results-obsessed.
Proficient with key Sales tools such as Salesforce Clari Seismic Looker.
Fluent in Polish fluency in Czech or Hungarian is a strong plus.
Note: The salary range for this position is zł622000.00-zł934000.00 OTE. This is a sales position and this is the OTE including 50% basic 50% commission.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
IC