Service Call Center Appointment Rep
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Job Location:
Deerfield Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
What Were Looking For
Our Toyota of Deerfield Beach Service department is looking for a personable and goal-oriented Call Center Appointment Setter to join our team. Call center experience is a plus!
Responsibilities
- Answer BDC calls promptly to answer questions and schedule appointments accordingly
- Communicate with ServiceBDC customers via phone internet and text message
- Schedule appointments for service customers in accordance with Service Advisor schedules
- Review previous service history and offer new promotions for next service
- Answer calls professionally and transfer calls if needed to correct department or person
- Responsible for answering inbound calls and making outbound calls to meet appointment goals
- Will train right candidate on Toyota service and programs
- This role interacts will multiple Toyota Dealership departments (Sales Service Parts Technicians Finance Accounting)
Qualifications
- High school diploma or general education degree (GED)
- Must be comfortable working in front of a computer and on the phone
- Must be able to work with scripts and defined processes
- Previous call center or automotive experience is a PLUS!
- Bi-Lingual is a PLUS!
- This role is FULL TIME and HOURLY - with a Monthly BONUS
- Must be available to work Saturday Closed on Sunday
Key Skills
- Hp Unix
- Administration & Operation
- Ado
- IT Security
- Management Administration
About Company
Job Overview We are seeking an enthusiastic and results-driven Automotive Sales Associate to join our dynamic sales team! Benefits Competitive base salary plus...
