Payment Network Program Manager

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Block is one company built from many blocks all united by the same purpose of economic empowerment. The blocks that form our foundational teams People Finance Counsel Hardware Information Security Platform Infrastructure Engineering and more provide support and guidance at the corporate level. They work across business groups and around the globe spanning time zones and disciplines to develop inclusive People policies forecast finances give legal counsel safeguard systems nurture new initiatives and more. Every challenge creates possibilities and we need different perspectives to see them all. Bring yours to Block.

The Role

Square Financial Services Inc (SFS) is Blocks bank. We opened in March 2021 and provide lending and FDIC insured deposits services to small businesses and consumers on a nationwide basis. The SFS Product team enables the bank with modern infrastructure and high-quality services and is responsible for developing and executing on the Banks strategic roadmap. We aim to become Blocks bank in both name and practice and focus on empowering the small businesses and consumers served by the Block ecosystem.

Were looking for a Payment Network Program Manager to join our Product & Strategy team and help expand SFS acquiring capabilities including acquiring Bank Identification Number (BIN) sponsorship and other payment network initiatives. Reporting to the Director of Acquiring and Network Services youll play a key role in building and scaling our acquiring BIN sponsorship program. Youll partner closely with cross-functional teams across Block and SFS to drive successful execution of our acquiring strategy while ensuring ongoing regulatory compliance adherence to card network requirements and effective risk management.

You Will

Create and manage acquiring project plans and implementation timelines for both Square and Cash App business initiatives
Prepare lead and coordinate responses to payment network investigations audits and compliance reviews
Serve as an internal subject matter expert (SME) on payment card network requirements acting as a liaison between the networks and Square Financial Services (SFS)
Monitor interpret and operationalize payment network rule changes and regulatory guidance
Coordinate network escalations to resolve compliance risk and operational issues
Maintain consolidate and manage payment network documentation including approvals waivers and formal network communications ensuring accuracy and audit readiness
Develop and maintain dashboards that consolidate operational risk and compliance metrics
Update and maintain policies procedures and guidance including tracking revisions and version control
Assist with ongoing oversight responsibilities including risk assessments and issue management

You Have

5 years of experience in payments merchant acquiring or financial services or a related regulated environment
Strong understanding of payment network rules banking regulations and compliance or risk management requirements
Experience leading complex programs or initiatives end-to-end including defining scope managing timelines and reporting on progress and outcomes
Demonstrated ability to partner effectively with cross-functional teams and influence stakeholders across multiple levels of the organization
Strong analytical and problem solving skills with experience translating complex requirements into clear actionable guidance
Proven ability to manage multiple priorities in a dynamic environment while maintaining a high bar for quality and accuracy

Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team and always assess candidates on an individualized basis.

We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible. Want to learn more about what were doing to build a workplace that is fair and square Check out our ID page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Required Experience:

Manager