PHMC serves as both a direct service provider to individuals families and communities across the region and as an intermediary agent managing large-scale contracts government and philanthropic partnerships and multidisciplinary initiatives that require operational sophistication strategic leadership and deep mission alignment.
The Program Manager provides operational leadership staff supervision and cross-program coordination to ensure high-quality youth-centered and equity-driven programming for young people ages 1318.
Grounded in Empowerment Theory Positive Youth Development healing-centered and trauma-informed practices restorative approaches and public health strategies for violence prevention this role serves as the day-to-day operational lead for Ai PPA. It works closely with the Advocacy Institute Assistant Director to support program planning implementation and continuous improvement.
Responsibilities:
Program Operations Evaluation and Reporting
- Serve as the day-to-day operational lead for Ai Philly Peace Ambassadors programming ensuring timely high-quality and youth-centered implementation.
- Lead cohort- and project-level evaluation activities to assess program outcomes participant experiences and program quality primarily serving as the primary contact for PHMC Research & Evaluation Group.
- Lead funder reporting requirements for CATCH My Breath Ai Philly Peace Ambassadors and related initiatives ensuring accuracy compliance and alignment with grant deliverables.
- Support the AI Assistant Director in program planning implementation and continuous improvement escalating challenges and recommendations as they arrive.
- Operationalize the development and maintenance of departmental standard operating procedures to strengthen operational consistency and accountability.
Staff Leadership Supervision and Onboarding
- Supervise the assigned Ai Philly Peace Ambassadors team members and provide ongoing coaching feedback and professional development support.
- Assists with program recruitment and hiring of new staff.
- Drive and manage the implementation of the Advocacy Institutes onboarding plan for new program staff.
- Support the scheduling planning and facilitation of the Ai Philly team meetings including developing agendas and supporting follow-up on action items.
- Foster a collaborative supportive and trauma-informed team culture centered on youth well-being and staff sustainability.
- Assists with writing of funding proposals work statements and program reports of activities and outcomes.
- Assists with publicizing the program and program outcomes including abstracts posters and presentations.
Direct Service and Cross-Program Collaboration
- Support the Ai team in developing and coordinating wraparound service operations to support Ai Philly Peace Ambassadors participants.
- Oversee partner engagement to ensure services are responsive to the needs of young people experiencing barriers such as housing instability food insecurity and other structural challenges.
- Support alignment between wraparound services and core program goals outcomes and participant supports.
- Manage and strengthen cross-program collaboration across Advocacy Institute initiatives including supporting legislative advocacy and youth-led PSE Projects.
- Advance operational readiness for new and expanding initiatives including staffing coordination timelines and implementation supports.
Skills:
- Demonstrated ability to supervise and coach program staff including supporting professional development accountability and team culture.
- Deep understanding of trauma-informed healing-centered and youth-centered approaches to program delivery.
- Strong partnership-building and relationship management skills with schools community organizations and external service providers.
- Strong organizational and project management skills including data management documentation and operational follow-through.
- Demonstrated ability to collaborate across multiple programs and initiatives in a mission-driven equity-focused organization.
- Strong facilitation and youth engagement skills.
Experience:
- Four years of youth programming and/or prevention program facilitation experience.
- One year of staff or program supervision.
- Demonstrated increase in responsibilities.
- Professional training in trauma counseling art therapy social work or related human services fields preferred.
Education Requirement: Bachelors degree in social work public health human services or a related field.
PHMC is an Equal Opportunity and E-Verify Employer.
Required Experience:
Manager
PHMC serves as both a direct service provider to individuals families and communities across the region and as an intermediary agent managing large-scale contracts government and philanthropic partnerships and multidisciplinary initiatives that require operational sophistication strategic leadershi...
PHMC serves as both a direct service provider to individuals families and communities across the region and as an intermediary agent managing large-scale contracts government and philanthropic partnerships and multidisciplinary initiatives that require operational sophistication strategic leadership and deep mission alignment.
The Program Manager provides operational leadership staff supervision and cross-program coordination to ensure high-quality youth-centered and equity-driven programming for young people ages 1318.
Grounded in Empowerment Theory Positive Youth Development healing-centered and trauma-informed practices restorative approaches and public health strategies for violence prevention this role serves as the day-to-day operational lead for Ai PPA. It works closely with the Advocacy Institute Assistant Director to support program planning implementation and continuous improvement.
Responsibilities:
Program Operations Evaluation and Reporting
- Serve as the day-to-day operational lead for Ai Philly Peace Ambassadors programming ensuring timely high-quality and youth-centered implementation.
- Lead cohort- and project-level evaluation activities to assess program outcomes participant experiences and program quality primarily serving as the primary contact for PHMC Research & Evaluation Group.
- Lead funder reporting requirements for CATCH My Breath Ai Philly Peace Ambassadors and related initiatives ensuring accuracy compliance and alignment with grant deliverables.
- Support the AI Assistant Director in program planning implementation and continuous improvement escalating challenges and recommendations as they arrive.
- Operationalize the development and maintenance of departmental standard operating procedures to strengthen operational consistency and accountability.
Staff Leadership Supervision and Onboarding
- Supervise the assigned Ai Philly Peace Ambassadors team members and provide ongoing coaching feedback and professional development support.
- Assists with program recruitment and hiring of new staff.
- Drive and manage the implementation of the Advocacy Institutes onboarding plan for new program staff.
- Support the scheduling planning and facilitation of the Ai Philly team meetings including developing agendas and supporting follow-up on action items.
- Foster a collaborative supportive and trauma-informed team culture centered on youth well-being and staff sustainability.
- Assists with writing of funding proposals work statements and program reports of activities and outcomes.
- Assists with publicizing the program and program outcomes including abstracts posters and presentations.
Direct Service and Cross-Program Collaboration
- Support the Ai team in developing and coordinating wraparound service operations to support Ai Philly Peace Ambassadors participants.
- Oversee partner engagement to ensure services are responsive to the needs of young people experiencing barriers such as housing instability food insecurity and other structural challenges.
- Support alignment between wraparound services and core program goals outcomes and participant supports.
- Manage and strengthen cross-program collaboration across Advocacy Institute initiatives including supporting legislative advocacy and youth-led PSE Projects.
- Advance operational readiness for new and expanding initiatives including staffing coordination timelines and implementation supports.
Skills:
- Demonstrated ability to supervise and coach program staff including supporting professional development accountability and team culture.
- Deep understanding of trauma-informed healing-centered and youth-centered approaches to program delivery.
- Strong partnership-building and relationship management skills with schools community organizations and external service providers.
- Strong organizational and project management skills including data management documentation and operational follow-through.
- Demonstrated ability to collaborate across multiple programs and initiatives in a mission-driven equity-focused organization.
- Strong facilitation and youth engagement skills.
Experience:
- Four years of youth programming and/or prevention program facilitation experience.
- One year of staff or program supervision.
- Demonstrated increase in responsibilities.
- Professional training in trauma counseling art therapy social work or related human services fields preferred.
Education Requirement: Bachelors degree in social work public health human services or a related field.
PHMC is an Equal Opportunity and E-Verify Employer.
Required Experience:
Manager
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