Head of Creative Operations
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Head of Creative Operations
Location: Nottingham OR London
Full Time Permanent
Recruitment Partner: Olivia Wilson
What youll be doing
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7 Soap & Glory Liz Earle and Boots own brand. We combine the capability of an external creative and production team with the speed flexibility and in-depth brand knowledge of an in-house set-up underpinned by years of experience dedicated to Boots and No7 Beauty Company.
The Head of Creative Operations is a key member of the B-Hive Lead Team. They are responsible for leading and managing the people processes systems and tools that enable the effective and efficient operation of the whole B-Hive. They understand that their role is about strategic value creation and not just asset volume (but also asset volume). They ensure the team has what it need to deliver on time keep process sharp and make sure the machine doesnt break. They drive the adoption of new tools and systems to future-proof our processes ensuring we remain agile enough to pivot as quickly as our clients or market demands. They report directly to the Head of B-Hive.
Key responsibilities
Works across all studio teams to own and operate our agency work management processes and procedures through leading project & operations teams to deliver internal client needs as efficient and effectively as possible.
Responsible for how the B-Hive manages all project briefs from regular BAU briefs through larger more complex and/or critical projects; leads operations & project management best practice
Support with building collaborative bridges and communication frameworks needed for effective inter-agency ways of working
Be a champion for change looking to evolve our operations through tech-driven innovation ensuring we remain agile enough to pivot quickly
Leads teams of project managers scheduling and traffic managers quality & compliance and digital production & delivery specialists to deliver the required quality on time and to budget.
Is focused on the outcomes the business needs to drive and negotiates resource time and commitment across multiple teams and projects according to that client need
Supports Head of Client Management with understanding and delivering evolving client needs
Supports Head of Creative with tools process and freelance selection
Leads the B-Hive management of P&L and operational financial obligations including overall staff utilization targets.
What youll need to have (our must-haves)
Senior creative project or operations management experience or other appropriate delivery experience in a creative agency or business
Experience managing a production house or working in a production studio
Demonstrate strong experience of digital asset management & delivery
Proven ability to navigate multi-layered stakeholder landscapes negotiating resources and driving cross-functional alignment
Strong ability to understand map and plan processes turning them into robust project plans
Likely to hold a degree or equivalent apprenticeship or experience in a creative business process or similar field
Highly comfortable working in a fluid creative environment where plans change rapidly
Can bring teams (and peers) together around complex process planning creating robust systems for all critical projects to build on
Rewards designed for you
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
Theres lots more in our benefits and discounts MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only.
About The Boots Group
The Boots Group is a trusted leader in healthcare pharmacy and retail operating across 11 countries - including the UK Ireland Thailand and Mexico. The Boots Group brands - including Boots Boots Opticians No7 Beauty Company Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
Be brilliant with Boots.
Keywords
HEAD CLIENT AGENCY
Required Experience:
Director
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
