Accounts Receivable Officer | AU | WFH
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Job Location:
National Capital Region - Philippines
Monthly Salary:
PHP 60000 - 80000
Experience Required:
3years
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Ready to do work that actually excites you
The Accounts Receivable & Accounts Support Officer is responsible for the accurate and timely execution of accounts receivable processes debtor follow-ups invoice re-issues account reconciliations and first-level accounts enquiries.
The role is execution-focused and operates within clearly defined processes systems and escalation rules. The role does not make credit decisions negotiate payment terms or resolve disputes.
What Youll Do
Accounts Receivable
- Re-issue invoices and statements upon request
- Apply customer payments accurately and promptly in enterprise software
- Clear unapplied payments and suspense items
- Maintain accurate customer account balances
Debtor Management
- Conduct first-level debtor follow-ups in line with the approved contact cadence
- Send reminders and statements to overdue customers
- Log all debtors contact attempts and outcomes
- Identify and flag overdue or at-risk accounts for escalation
Accounts Enquiries
- Respond to inbound accounts enquiries via the shared accounts inbox
- Provide copies of invoices statements and payment confirmations
- Confirm account balances and payment status
- Update customer contact and billing details in Advantage Route
- Acknowledge disputes and escalate in accordance with escalation rules
Reconciliations
- Perform regular bank reconciliations in MYOB
- Reconcile customer ledgers between MYOB and Advantage Route (Route Manager Advanced)
- Identify delivery invoicing or payment variances
- Prepare reconciliation summaries for review by the Accounts Lead
- Assist with month-end activities
Reporting & Administration
- Maintain complete and accurate debtor contact log
- Prepare weekly debtor aging and exception reports
- Ensure all actions are documented traceable and auditable
- Follow documented SOPs workflows and internal controls at all times
Requirements
- At least 2 - 3 years experience with accounts receivable and manual payment processing.
- Strong attention to detail and reconciliation accuracy
- Experience using accounting systems (MYOB)
- Clear written and spoken English
- Ability to follow processes and provide input to process improvement
- Strong organizational and time-management skills
- Experience supporting Australian businesses
Desirable
- Exposure to route-based or delivery businesses
- Experience working with route management or ERP-style systems (Advantage Route or similar)
- Experience managing shared inboxes
Key Competencies
- Process-driven and methodical
- Comfortable working within defined boundaries
- Reliable and consistent in execution
- Professional and courteous in written and verbal communication
- Proactive in identifying discrepancies and escalating issues early
Performance Measures
- Accuracy and timeliness of invoicing and payment allocation
- Consistency and completeness of debtor follow-ups
- Quality and reliability of debtor contact logs
- Reconciliation accuracy between MYOB and Advantage Route
- Adherence to SOPs and escalation protocols
- Responsiveness to accounts enquiries within agreed timeframes
Benefits
Why Youll Love Working Here
HMO Dental and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
Paid Leaves: Birthday Vacation Medical and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
Employee Engagement Activities: Year-End Party Family Day Team Building and more!
Required Skills:
What You Bring Were looking for someone who: At least 2 - 3 years experience with accounts receivable and manual payment processing. Strong attention to detail and reconciliation accuracy Experience using accounting systems (MYOB) Clear written and spoken English Ability to follow processes and provide input to process improvement Strong organizational and time-management skills Experience supporting Australian businesses Desirable Exposure to route-based or delivery businesses Experience working with route management or ERP-style systems (Advantage Route or similar) Experience managing shared inboxes Key Competencies Process-driven and methodical Comfortable working within defined boundaries Reliable and consistent in execution Professional and courteous in written and verbal communication Proactive in identifying discrepancies and escalating issues early Performance Measures Accuracy and timeliness of invoicing and payment allocation Consistency and completeness of debtor follow-ups Quality and reliability of debtor contact logs Reconciliation accuracy between MYOB and Advantage Route Adherence to SOPs and escalation protocols Responsiveness to accounts enquiries within agreed timeframes
Company Industry
IT Services and IT Consulting
Key Skills
- Journal Entry
- Customer Service
- Collection effort
- A/R Management
- Past due Account
- General Ledger Accounting
- Accounting
- Excel
- Payroll
- Financial statement
- Collection procedures
- Customer Account
- Delinquents Account
- Direct Reports
- Timely collections
