Your work days are brighter here.
Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.
About the Team
The Business Evolution team is responsible for engaging Workday operational teams to identify and execute operating model changes which help the company scale into our next phase of growth and performance as a company.About the Role
We are seeking a Senior Director Business Evolution Business Architecture to lead the business architecture and process ownership function within the transformation projects led by the Business Evolution team. The first ongoing initiative is the GTM NEXT Program which is a complete overhaul of the processes for Workdays go to market motion and subsequent customer interactions through customer experience and support. This senior leader will own overall coordination of the defined transformation efforts from an end-to-end business design and continuous improvement of Workdays transformational projects. This Senior Director will oversee a team of Business Architects that will interface with departmental process owners setting the vision standards and roadmap for how Workday executes measures and evolves global processes. This role will partner closely with all business operational teams and the Business Technology organization to delivery successful results.
Job Responsibilities:
Global Process Ownership & Governance:
Define and maintain global end-to-end process ownership and roadmaps for defined transformational projects.
Establish business process architecture governance frameworks that drive consistency control and accountability across regions and operational functions.
Process Standardization & Continuous Improvement:
Lead the identification and elimination of process variation across the global ecosystem to create optimized operating models.
Create a culture of continuous improvement through automation simplification and measurable outcomes.
Develop metrics dashboards and scorecards to track efficiency accuracy and cycle-time improvements.
Technology Automation & AI Enablement:
Partner with Business Technology and Product to implement scalable technology-enabled processes that align with overall IT strategy and security goals.
Champion automation opportunities across value streams leveraging machine learning intelligent workflows and analytics.
Team Leadership & Talent Development:
Build and lead a team of Business Architecture / Analysts fostering teamwork and cross-functional alignment.
Create clear role expectations growth paths and communities of practice to strengthen global process capability.
Inspire a high-performing team culture rooted in accountability curiosity and innovation.
About You
Basic Qualifications:
15 years of progressive experience in IT Transformation Enterprise Architecture or Shared Services.
15 years of expertise in end-to-end process ownership and optimization.
15 years of experience leading large-scale global process improvement and automation initiatives across multiple value streams.
Strong understanding of business application systems (CRM & ERP) systems with direct experience using or deploying within large enterprise businesses.
Multifaceted industry experience to provide thought leadership on leading practice process design and automation.
Other Qualifications:
Strong leadership communication and facilitation skills.
A strategic mindset with a passion for operational perfection and continuous improvement.
Understanding of Agile/Waterfall methodologies and modern tech stacks.
The ability to translate sophisticated processes into scalable digital and data-driven solutions.
Proven leadership in building high-performing teams and encouraging a culture of accountability and innovation.
Outstanding collaboration skills with the ability to influence senior executives across Finance Technology and Product including demonstrated C-Level engagement.
Deep knowledge of organizational value streams and how they interconnect across the enterprise.
A demonstrated track record of delivering measurable outcomes through process design automation and AI adoption.
Bachelors Degree required; advanced degree in Technology Business or related discipline preferred.
Open to 50% reporting to Pleasanton CA campus.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.
Primary Location:
Our Approach to Flexible Work
With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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Required Experience:
Exec