Retail Supervisor

Together we shape thriving communities public spaces places and economies.

• Permanent opportunity Full-time hours (35 hours per week)
• Based at Royal Botanic Garden Sydney
• Salary relative to experience and ranges from $84659 to $92701 super

Join the Royal Botanic Garden as a Retail Supervisor

Step into a role where youll lead the daily operations of our beautiful Garden Shop making every visitors experience warm memorable and aligned with the values of the Royal Botanic Garden. Youll help drive sales support your team on the shop floor and keep the store running smoothlymaking sure presentation service quality and product knowledge are always at their best.

Youll balance the daytoday running of the store with developing your team building great customer relationships managing suppliers and stock and navigating the fastpaced nature of retail in a busy visitor destination. Every day brings something differentwhether its supporting staff solving issues or keeping operations moving during peak times.

For more information read the full Role Description: Retail Supervisor


What you will bring to the role

• Flexibility to work a roster of TuesdaySaturday OR SundayThursday
• Experience leading or supervising in retailideally in a cultural lifestyle tourism or similar environment.
• Strong customer service focus with the confidence to support a team and create a welcoming positive experience for every visitor.
• Ability to manage daily retail operations including stock sales reporting rostering and store presentation.
• Comfort working in a dynamic fastpaced setting where priorities can change quickly.
• Excellent communication and interpersonal skills with the ability to coach develop and motivate others.
• Confidence in handling customer enquiries resolving issues and building repeat relationships.
• A proactive solutionsfocused mindset with strong attention to detail and commitment to store standards.

What is an essential requirement:

• Required to undertake work as a non-continuous shift worker on a rostered basis including weekdays weekends public holidays and school holidays.

About us
Botanic Gardens of Sydney under the Royal Botanic Gardens and Domain Trust is Australias oldest scientific institution and a custodian of over $1.2 billion in cultural heritage and botanical collections. As the premier botanical research institute we encompass world-leading botanic gardens and Sydneys leading outdoor live entertainment precinct. We engage international national and regional visitors making us a leading entity in the NSW tourism sector.


Join us
If excited by the information above we look forward to receiving your application including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Tuesday 10^th February 2026.

Should you require further information about the role please contact Thao Tran onor .

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process ensuring that you have every opportunity to showcase your talent skills and potential. Contact the Talent Team via or (02) - HR Support option 2 DPHI People Advisory option 1 and reference Request an Adjustment - Job Title and Reference Number.

Check out ourAboriginal applicants guideto assist with applying for the role or contact ourAboriginal Career pathwaysteam for a yarn.