OEM Customer Care Consultant

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Reference: FMC000236-TdS-1

#SHIFTINTOHIGHCAREER by joining an Automotive OEM that seeks the expertise of a Customer Care Consultant

Duties & Responsibilities

Minimum Requirements:

Must have a minimum of 3 to 5 years experience in Customer Care specifically within the Automotive Industry
Automotive OEM Level experience will be highly advantageous
Diploma in Customer Service Communications or similar essential
Strong proficiency in MS Office including Excel
Proven experience in management of Customer Enquiries and Complaints Dealer Escalations Customer Case Management Systems CSI and Customer Feedback Monitoring CPA and OEM Compliance
Strong written and verbal communication and conflict resolution skills
Valid Drivers License and own Transport required
Contactable references and payslips required

Salary Structure:

Market Related Cost to Company negotiable based on experience

(Only suitable candidates will be shortlisted and contacted within 14 days)
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Contract

Reference: FMC000236-TdS-1#SHIFTINTOHIGHCAREER by joining an Automotive OEM that seeks the expertise of a Customer Care ConsultantDuties & ResponsibilitiesMinimum Requirements:Must have a minimum of 3 to 5 years experience in Customer Care specifically within the Automotive IndustryAutomotive OEM Le...