Customer Service Representative Luxury Property Collection Cape Town
Kendrick Recruitment is excited to be recruiting for a prestigious luxury property collection in Cape Town. They are seeking a friendly professional and highly organised Customer Service Representative to provide exceptional support to guests owners and internal teams. This role is perfect for someone who thrives in a fast-paced luxury environment and loves delivering flawless service with a personal touch.
Whats on offer:
Salary: R14000 R17000
Monday to Friday 08:00 17:00 (plus occasional evenings/weekends for check-ins)
Cape Town Southern Suburbs role candidates must live locally
Opportunity to work with a professional dynamic and luxury-focused team
Handle enquiries via phone email and in person with professionalism and warmth
Support check-ins and check-outs including occasional evenings/weekends
Maintain accurate records of bookings communications and guest preferences
Liaise with internal departments to ensure seamless guest experiences
Resolve guest queries or complaints quickly and efficiently
Uphold brand standards and ensure the highest levels of customer satisfaction
Excellent communication and interpersonal skills
Highly organised detail-oriented and solutions-focused
Friendly approachable and confident dealing with high-end clientele
Ability to work flexible hours for check-ins when required
Must live in Cape Town Southern Suburbs
If you are professional organised and passionate about delivering flawless luxury service this is the role for you!
Required Skills:
experience
IT Services and IT Consulting
Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more