The Cash Consultant is responsible for the accurate handling control and movement of cash within a highly regulated branch environment. The role delivers a secure compliant and efficient cash service to walk-in clients ATMs and internal stakeholders while upholding strict operational risk and regulatory standards and contributing to a positive client experience.
Key Responsibilities:
- Execute end-to-end cash teller activities including receiving verifying counting balancing and disbursing cash in line with laid-down policies prescribed limits and regulatory requirements.
- Manage the secure handling storage movement and reconciliation of branch cash assets including bulk cash vault cash and daily balancing ensuring zero tolerance for discrepancies and losses.
- Replenish balance and maintain ATM and assisted self-service devices in compliance with South African Reserve Bank requirements and internal cash management procedures.
- Attend to walk-in client cash transactions accurately and efficiently ensuring full adherence to compliance risk mitigation KYC and operational controls while delivering a consistent client experience.
- Identify escalate and report all cash variances exceptions and limit breaches timeously maintaining accurate documentation audit trails and management information.
Qualifications :
- National Certificate in Banking (NQF5 FAIS-recognized qualification or above) demonstrating a solid foundation in banking practices financial services and industry standards.
Experience Required:
- 12 years experience in a regulated branch banking teller or cash handling role within retail or private banking.
- Proven experience managing bulk cash vault cash and ATM cash operations including loading balancing and reconciliation in line with prescribed limits and dual-control procedures.
- Hands-on exposure to banking policies operational risk compliance and audit requirements related to cash handling with a strong understanding of loss prevention and error mitigation.
- Experience servicing walk-in clients in a frontline environment accurately executing cash transactions while maintaining high standards of professionalism control and regulatory discipline.
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches and Following Procedures
- Articulating Information and Understanding People
- Examining Information and Providing Insights
- Exploring Possibilities and Generating Ideas
- Making Decisions and Managing Tasks
- Producing Output and Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
The Cash Consultant is responsible for the accurate handling control and movement of cash within a highly regulated branch environment. The role delivers a secure compliant and efficient cash service to walk-in clients ATMs and internal stakeholders while upholding strict operational risk and regula...
The Cash Consultant is responsible for the accurate handling control and movement of cash within a highly regulated branch environment. The role delivers a secure compliant and efficient cash service to walk-in clients ATMs and internal stakeholders while upholding strict operational risk and regulatory standards and contributing to a positive client experience.
Key Responsibilities:
- Execute end-to-end cash teller activities including receiving verifying counting balancing and disbursing cash in line with laid-down policies prescribed limits and regulatory requirements.
- Manage the secure handling storage movement and reconciliation of branch cash assets including bulk cash vault cash and daily balancing ensuring zero tolerance for discrepancies and losses.
- Replenish balance and maintain ATM and assisted self-service devices in compliance with South African Reserve Bank requirements and internal cash management procedures.
- Attend to walk-in client cash transactions accurately and efficiently ensuring full adherence to compliance risk mitigation KYC and operational controls while delivering a consistent client experience.
- Identify escalate and report all cash variances exceptions and limit breaches timeously maintaining accurate documentation audit trails and management information.
Qualifications :
- National Certificate in Banking (NQF5 FAIS-recognized qualification or above) demonstrating a solid foundation in banking practices financial services and industry standards.
Experience Required:
- 12 years experience in a regulated branch banking teller or cash handling role within retail or private banking.
- Proven experience managing bulk cash vault cash and ATM cash operations including loading balancing and reconciliation in line with prescribed limits and dual-control procedures.
- Hands-on exposure to banking policies operational risk compliance and audit requirements related to cash handling with a strong understanding of loss prevention and error mitigation.
- Experience servicing walk-in clients in a frontline environment accurately executing cash transactions while maintaining high standards of professionalism control and regulatory discipline.
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches and Following Procedures
- Articulating Information and Understanding People
- Examining Information and Providing Insights
- Exploring Possibilities and Generating Ideas
- Making Decisions and Managing Tasks
- Producing Output and Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
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