IT Manager CO
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
About the RoleThe IT Manager will oversee daily IT operations ensure the reliability and security of our systems and lead support efforts across the organization. This role requires strong technical expertise clear communication skills and a highly proactive approach to both problem-solving and project execution. The ideal candidate anticipates issues before they arise drives improvements and takes full ownership of their work from start to finish.
Responsibilities include but are not limited to;
- Oversee day-to-day IT operations to ensure system stability security and optimal performance.
- Manage and prioritize IT support tickets ensuring fast effective resolution with proactive follow-through.
- Troubleshoot and resolve complex hardware software and network issues.
- Maintain and improve IT infrastructure including networks identity management security tools and device management.
- Develop and document IT policies processes and system configurations.
- Support employee onboarding/offboarding and access workflows.
- Manage IT vendors assets and software tools.
- Proactively identify gaps propose solutions and take initiative on IT projects and improvements.
Requirements
- 35 years of experience in IT operations technical support or systems administration including some level of leadership or ownership.
- Strong knowledge of hardware software networking and troubleshooting methodologies.
- Experience with ticketing systems identity management and IT best practices.
- Highly proactive mindset able to anticipate issues drive solutions and independently advance projects.
- Excellent communication and problem-solving skills.
- Organized detail-oriented and effective in a fast-paced environment.
We offer a competitive salary and benefits based on ability level including:
- Base Salary - DOE
- Unlimited vacation policy
- Food stipend
- Internet/phone stipend
- Dog friendly office
- Professional Development Program
- This is a fully in-office role based in Bogotá Colombia. Candidates must be available to work on-site five days a week.
Note. Please submit your resume in English.
Our interview process includes but is not limited to the following:
- Excel and Typing Test
We offer a competitive salary and benefits based on ability level including:
- Base salary DOE
- Unlimited vacation policy
- Health insurance coverage
- Food stipend
- Internet/phone stipend
- Dog friendly office
- Professional Development Program
- This is a fully in-office role based in Bogotá Colombia. Candidates must be available to work on-site five days a week.
Note. Please submit your resume in English.
About WITHIN &
WITHIN is the worlds first Performance Branding company partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media performance and brand and across media channels. With a full suite of offerings including media creative SEO Lifecycle Retail Media Affiliate and Influencer were able to work with our brand partners in an integrated fashion allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner acting as a fiduciary to client needs above our own.
Teams at WITHIN have the ability to work with iconic brands such as The North Face Timberland Ben and Jerrys and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. Its a collaborative place made up of small closely knit and versatile teams that are fast and adaptive to solve problems and build systems.
Check out some of our work!
is an incubated venture within WITHIN focused on connecting creators with major brands to produce impactful ads at scale.
We are and we connect creators with big brands to make impactful ads at scale. We have a network of thousands of content creators with a variety of different skill-sets and were looking to build a program that empowers them to create great ads for brands like Corkcicle Casper Mattresses & more!
This is a very ambitious project and our roadmap is full of exciting features so were looking for people who love innovation and want to be challenged. Were a small team of scrappy individuals who are growing fast and were looking for someone to grow with us.
Weweave AI into everything we do using the latest tech across all teams to innovate work smarter and make better decisions. Whether its in creative operations or anything else AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work fully embracing it as a critical tool to help us succeed.
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Locations
- New York City: 43-01 22nd St Suite 602 Queens NY 11101 United States
- Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén Piso (Floor) 10 Bogotá Distrito Capital de Bogotá 110111 Colombia
- Mexico City: Av. Paseo de la Reforma 296 Piso (Floor) 25 Oficina 111 Ciudad de México CDMX 06500 México
Required Experience:
Manager
Key Skills
- Computer Hardware
- IT Experience
- IT Management
- Network Installation
- Vendor Management
- Computer Networking
- Microsoft Windows Server
- Windows
- IT Service Management
- ITIL
- SAN
- Network Architecture
About Company
WITHIN is the leading Performance Branding company. We work with brands like The North Face, Ben & Jerry's, Foot Locker, Movado Group, and Casper, aligning their marketing and business objectives through integrated media and content services.
