INTRODUCTION |
Company Overview: This position is available with Upstate HomeCare a BioMatrix company. BioMatrix is a nationwide independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion Diversity Equity & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyones contributions are acknowledged and celebrated. Our goal is to draw in develop engage and retain talented high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients employees and partners. Schedule: Monday Through Friday From 8:30am Eastern Standard Time To 5pm Eastern Standard Time Work schedule is subject to change based on business needs. Location: Upon successful completion of on-site training it is anticipated that an incumbent in this role will work in a hybrid capacity from one of the noted locations on Mondays Wednesdays & Fridays while working from home on Tuesdays & Thursdays. Work location is subject to change based on business needs. Job Description: Directly provides efficient management and collections of patient/customer accounts aligning with prevailing company state federal and payer standards. |
QUALIFICATION REQUIREMENTS |
- High school diploma or GED required
- Minimum of two (2) years of billing experience required
- Demonstrates strong computer literacy and aptitude as evidenced by proficiency and/or training with applicable software systems
- Knowledge of NYS Medicaid Medicare Part B and third-party payers
- Good written and verbal communication
- Prioritization skills
- Alignment to given instructions
- Independent worker
|
QUALIFICATIONS PREFERRED |
- Associates degree in Health Care Service Medical Sales or a related field preferred
- Prior billing experience with home medical equipment provider preferred
|
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES |
- Providing excellent customer service by:
- Being courteous and prompt in response to customer/staff inquiries
- Explaining financial responsibilities with customer and/or caregiver
- Providing accurate information to customer and/or caregiver and/or staff
- Documenting customer account issues/concerns (when applicable) and forwarding to the appropriate manager
- Improves departmental/company productivity and efficiency by:
- Making corrections and updating patient account files
- Accurately submitting claims to correct carriers on a regular schedule
- Reviewing and resubmitting aged claims well in advance of time limits
- Handling denials in manners most advantageous to quick resolution and payment
- Working aged claims as instructed monitoring progress weekly negotiating payer commitments
- Volunteering or initiating assistance in other activities (not listed in JD) when it is beneficial to the department/company
- Minimizing claims aged beyond 90 days
- Follows departmental/company policies and procedures by:
- Understanding and following Confidentiality Policy
- Serving as company resource on processing/reimbursement issues
- Maintaining a safe clean and organized work area
- Understanding and following complaint procedures
- Monitoring that appropriate signatures & justification accompany service orders
- Following applicable Medicare Medicaid regulations
- Following state and insurance carrier regulations
- Following regulations set forth in company contracts
- Shows teamwork initiative and accountability by:
- Volunteering to assist co-workers
- Staying current with industry/coverage changes
- Ensuring completion of required in-services testing and/or immunizations
- Complying with applicable memos and policy changes as issued
- Presenting solutions in conjunction with problems
- Exhibits exceptional work ethics by:
- Not being wasteful or abusing branch/region resources (vehicles buildings equipment supplies phones utilities time at work and time absent from work etc.)
- Presenting fair and honest reports of expenses (travel gas on call etc.)
- Following through timely with commitments
- Allowing others to speak without interruption
- Asking clarifying questions and showing consideration of others comments
- Using proper grammar a respectful tone and language free of prejudice harassment profanity or ill will connotations
- Answering calls within three rings and properly introducing self in a pleasant and clear voice
- Returning phone messages promptly responding calmly to angry or upset referrals/customers and avoiding personal calls (or minimizes) to allow customer access to business lines
- Attempting to resolve conflict without 3rd party intervention refraining and discouraging gossip and portraying the company in a positive light to customers and co-workers
|
KNOWLEDEGE SKILLS AND ABILITIES REQUIREMENTS |
Communication Skills - Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Computer Skills - Become and remain proficient is all programs necessary for execution.
|
PHYSICAL DEMANDS AND WORK ENVIRONMENT |
- This position requires constant sitting with occasional walking standing kneeling or stooping.
- This position requires the use of hands to finger handle or feel objects and the ability to reach with hands and arms.
- This position requires constant talking and hearing.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- This position must occasionally lift and/or move up to 20 pounds
- Required to move/lift physical hardware.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process please contact the BioMatrix People & Culture team ator 954.385.7322 x 1425.
While performing the duties of this job the employee is occasionally required to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop kneel crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. |
OTHER |
- Will participate in legal and ethical compliance training each year.
- Will consistently behave in compliance with the BioMatrix LLCs legal and ethical policies and procedures.
- Will abide by the policies of BioMatrix LLC as set forth in the Compliance Manual.
- Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEES Supports the organizations mission vision and values by exhibiting the following behaviors: integrity dedication compassion enrichment and enthusiasm places patients first is all-in with stacked-hands and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organizations services (may include: visitors patients employees or others). All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. |
INTRODUCTIONCompany Overview:This position is available with Upstate HomeCare a BioMatrix company.BioMatrix is a nationwide independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-chal...
INTRODUCTION |
Company Overview: This position is available with Upstate HomeCare a BioMatrix company. BioMatrix is a nationwide independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion Diversity Equity & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyones contributions are acknowledged and celebrated. Our goal is to draw in develop engage and retain talented high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients employees and partners. Schedule: Monday Through Friday From 8:30am Eastern Standard Time To 5pm Eastern Standard Time Work schedule is subject to change based on business needs. Location: Upon successful completion of on-site training it is anticipated that an incumbent in this role will work in a hybrid capacity from one of the noted locations on Mondays Wednesdays & Fridays while working from home on Tuesdays & Thursdays. Work location is subject to change based on business needs. Job Description: Directly provides efficient management and collections of patient/customer accounts aligning with prevailing company state federal and payer standards. |
QUALIFICATION REQUIREMENTS |
- High school diploma or GED required
- Minimum of two (2) years of billing experience required
- Demonstrates strong computer literacy and aptitude as evidenced by proficiency and/or training with applicable software systems
- Knowledge of NYS Medicaid Medicare Part B and third-party payers
- Good written and verbal communication
- Prioritization skills
- Alignment to given instructions
- Independent worker
|
QUALIFICATIONS PREFERRED |
- Associates degree in Health Care Service Medical Sales or a related field preferred
- Prior billing experience with home medical equipment provider preferred
|
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES |
- Providing excellent customer service by:
- Being courteous and prompt in response to customer/staff inquiries
- Explaining financial responsibilities with customer and/or caregiver
- Providing accurate information to customer and/or caregiver and/or staff
- Documenting customer account issues/concerns (when applicable) and forwarding to the appropriate manager
- Improves departmental/company productivity and efficiency by:
- Making corrections and updating patient account files
- Accurately submitting claims to correct carriers on a regular schedule
- Reviewing and resubmitting aged claims well in advance of time limits
- Handling denials in manners most advantageous to quick resolution and payment
- Working aged claims as instructed monitoring progress weekly negotiating payer commitments
- Volunteering or initiating assistance in other activities (not listed in JD) when it is beneficial to the department/company
- Minimizing claims aged beyond 90 days
- Follows departmental/company policies and procedures by:
- Understanding and following Confidentiality Policy
- Serving as company resource on processing/reimbursement issues
- Maintaining a safe clean and organized work area
- Understanding and following complaint procedures
- Monitoring that appropriate signatures & justification accompany service orders
- Following applicable Medicare Medicaid regulations
- Following state and insurance carrier regulations
- Following regulations set forth in company contracts
- Shows teamwork initiative and accountability by:
- Volunteering to assist co-workers
- Staying current with industry/coverage changes
- Ensuring completion of required in-services testing and/or immunizations
- Complying with applicable memos and policy changes as issued
- Presenting solutions in conjunction with problems
- Exhibits exceptional work ethics by:
- Not being wasteful or abusing branch/region resources (vehicles buildings equipment supplies phones utilities time at work and time absent from work etc.)
- Presenting fair and honest reports of expenses (travel gas on call etc.)
- Following through timely with commitments
- Allowing others to speak without interruption
- Asking clarifying questions and showing consideration of others comments
- Using proper grammar a respectful tone and language free of prejudice harassment profanity or ill will connotations
- Answering calls within three rings and properly introducing self in a pleasant and clear voice
- Returning phone messages promptly responding calmly to angry or upset referrals/customers and avoiding personal calls (or minimizes) to allow customer access to business lines
- Attempting to resolve conflict without 3rd party intervention refraining and discouraging gossip and portraying the company in a positive light to customers and co-workers
|
KNOWLEDEGE SKILLS AND ABILITIES REQUIREMENTS |
Communication Skills - Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Computer Skills - Become and remain proficient is all programs necessary for execution.
|
PHYSICAL DEMANDS AND WORK ENVIRONMENT |
- This position requires constant sitting with occasional walking standing kneeling or stooping.
- This position requires the use of hands to finger handle or feel objects and the ability to reach with hands and arms.
- This position requires constant talking and hearing.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- This position must occasionally lift and/or move up to 20 pounds
- Required to move/lift physical hardware.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process please contact the BioMatrix People & Culture team ator 954.385.7322 x 1425.
While performing the duties of this job the employee is occasionally required to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop kneel crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. |
OTHER |
- Will participate in legal and ethical compliance training each year.
- Will consistently behave in compliance with the BioMatrix LLCs legal and ethical policies and procedures.
- Will abide by the policies of BioMatrix LLC as set forth in the Compliance Manual.
- Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEES Supports the organizations mission vision and values by exhibiting the following behaviors: integrity dedication compassion enrichment and enthusiasm places patients first is all-in with stacked-hands and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organizations services (may include: visitors patients employees or others). All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. |
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Job Location:
Hourly Salary:
$ 20 - 25
Posted on:
Yesterday
Vacancies:
1 Vacancy
