General Manager

Pickerington, OH - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

GeneralManager

Midwest Shooting Center
Full-time $70000 per year (base performance incentives)

About Us

Midwest Shooting Center is redefining the modern shooting range experience through professionalism hospitality and a focus on safety and service. With multiple locations and a growing member base we are building a customer-first culture that sets the standard in our industry.

Position Overview

The General Manager is responsible for the overall success of the location.This role leads develops and holdsaccountablethe three AGMS (Purchasing Retail & Premium Services) as well as the Guest Services department. The General Manager ensures all departments are aligned profitable compliant and deliver exceptional experiences to members training clients and guests.

The primary goals are:

* Delivering sustainable revenue growth across all departments.

* Ensuring operational excellence compliance and safetyat all times.

* Developing high-performing leaders and teams that embody company core values.

* Creating a culture of accountability collaboration and customer-first service.

WhatYoullDo

* Lead coach and holdaccountablethe department managers (Premium Services Retail Operations) and Guest Services team.

* Oversee and align departmental strategies to ensure balanced growth across memberships training and retail/range.

* Ensure profitability targets are achieved through revenue growth margin management and expense discipline.

* Maintain compliance with all regulatory requirements (ATF OSHA financial controls companypolicies).

* Act as the final escalation point for member client or customer issues ensuring resolution and retention.

* Conduct weeklymanagerone-on-ones and hold a weekly leadership team meeting to align goals and priorities.

* Review track and report on key departmental metrics to headquarters; use data to drive improvement plans.

* Foster collaboration between departments to maximize referrals conversions and member retention.

* Maintain strong talent pipelines: hire train and develop staff and leaders; ensure succession planning.

* Serve as the cultural leader of the location modeling company values professionalism and accountability.

* Act as Manager on Duty (MOD) when needed ensuring full operational oversight.

What Success Looks Like

* The location consistently meets or exceeds revenue profitability and retention targets.

* All departments collaborate seamlessly sharing opportunities and resources.

* Guest experience is consistently excellent reflected in reviews referrals and NPS.

* Compliance safety and accuracy standards are upheld with minimal errors or incidents.

* Managers are effective leaders their teams are stable and high-performing and employee retention is strong.

* The locationoperateswith predictable performance and contributes to company-wide growth.

Who You Are

* Proven leadership ability to develop and hold managers accountable.

* Strong financial and operational acumen withabilityto manage P&L.

* High integrity and vigilant focus on compliance and safety.

* Strong interpersonal and conflict-resolution skills.

* Ability to build culture inspire teams and enforce accountability.

Required Experience:

Director

GeneralManagerMidwest Shooting CenterFull-time $70000 per year (base performance incentives)About UsMidwest Shooting Center is redefining the modern shooting range experience through professionalism hospitality and a focus on safety and service. With multiple locations and a growing member base we...