Computer Specialist I to Computer Specialist II BS9531
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Job Location:
Stillwater, NY - USA
Hourly Salary:
$ 16 - 19
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Campus
OSU-Stillwater
Contact Name & Email
Mike Rasmussen
Work Schedule
Monday through Friday 8:00am-5:00pm with occasional evenings and weekends.
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$16.21 - $19.44
Hourly
Special Instructions to Applicants
For full consideration please include a resume cover letter and contact information for three professional references.
About this Position
Position Title: Desktop Support Specialist OSU Agriculture
Are you a tech-savvy problem solver with a passion for supporting others Join our dedicated team at OSU Agriculture as a Desktop Support Specialist where youll play a critical role in ensuring seamless technology operations for our administrators faculty and staff.
In this dynamic position youll be responsible for providing comprehensive desktop support across a wide range of environmentsincluding offices classrooms and computer labs. Your expertise will help keep our computer and printing systems running smoothly supporting the important work we do in education research and outreach.
Were looking for a highly adaptable and organized professional with strong technical skills and excellent communication abilitiessomeone who enjoys tackling challenges and offering thoughtful user-focused solutions.
Key Responsibilities:
- Provide front-line support for desktop computers printers and related hardware.
- Maintain and manage technology infrastructure in a variety of settings across OSU Agriculture.
- Keep accurate and up-to-date computer asset inventories.
- Prepare and generate equipment quotes assist with technology acquisition and ensure proper disposal of outdated equipment in accordance with university policies.
- Train faculty and staff on software hardware and best practices to enhance productivity and tech proficiency.
If youre eager to make an impact in a collaborative and forward-thinking environmentand youre excited about helping others navigate technologythis could be the perfect opportunity for you!
This position is responsible for desktop computer support for administrators faculty and staff in OSU Agriculture. These responsibilities include the maintenance and management of computers and printers in offices classrooms and computer labs. It is incumbent upon the person hired for this position to have a high degree of general technical abilities adaptability organizational abilities and proficiency in both written and verbal communication. Other responsibilities include maintaining computer asset inventory generating quotes equipment acquisition disposal of obsolete equipment according to university procedures and training of departmental users in various aspects of computer technology and software. Bachelors degree and one year experienceor six years of related experience. Valid Drivers License. Reliable transportation for travel connected with official duties. Reimbursement for official travel. Experience and working knowledge of Windows OS and Mac OS and a working knowledge of a Windows Active Directory and Group Policies. Extensive knowledge of computer hardware and software failure analysis and problem remediation. Proficient knowledge of computer hardware and driver installation printer and scanner hardware configuration driver installation mapping repair and maintenance. Knowledge of non-server based backup systems WIFI systems information security practices and security threats malware and malware protection antivirus firewalls user training. Ability to assist faculty and staff in computer hardware and software purchases or procurement while making decisions based on cost efficiency functionality and long-term use. Ability to teach and instruct faculty and staff in basic computer and software usage. Computer Science Information Technology or related area 10 years related experienceor masters degree and 8 years related experience. ITIL CompTia A Certified Computer Technician CompTia Network Certification or similar
About Us:
The OSU Agriculture Information Technology unit provides technology services support and training for OSU Agriculture administration administrative support and academic units Ferguson College of Agriculture OSU Extension county area and district offices and OSU Ag Research and Field and Research Service Unit research stations. For more information visit: are lots of great reasons to work atOSU check out our benefits and eligibility at QualificationsPreferred Qualifications
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
