CGL Claims Director

Job Description

CGL Claims Director

Job Summary

Seeking a highly skilled and experienced Claims Director to join a team. This is a pivotal leadership role responsible for providing vision oversight and management for assigned claims units including property casualty or both. The Claims Director will play a key role in implementing and monitoring severity complexity management and quality assurance standards while supporting enterprise-wide business objectives. This position offers an excellent opportunity to advance your career in claims management and contribute to the success of a growing organization.

Compensation Package

• Salary: Up to $175000 annually
• Bonus: Target of 10% (not guaranteed)
• Profit Sharing: 5-12% in lieu of 401(k) match
• Benefits:
  • Paid Parental Leave (up to 12 weeks)
  • Comprehensive Medical Dental and Vision coverage
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • 401(k) program profit sharing stock purchase plan life insurance and travel accident insurance
  • One paid day off annually for volunteering at a local charity
  • Tuition Assistance and Industry-Related Education and Exam programs
  • Discounts on cell phone services with Verizon and AT&T
  • Access to exclusive travel and entertainment discounts through the Plum Benefits program
  • Flexible work arrangements
  • Free access to an onsite newly renovated fitness center with optional yoga and other classes for a nominal fee

Responsibilities

• Provide strategic direction and leadership for assigned claims units including severity and litigation management.
• Develop plan and implement strategic and tactical initiatives to achieve business objectives and performance metrics.
• Oversee high-severity and complex claims participating in handling reserving and resolution discussions.
• Collaborate with senior claims management to develop defensive strategies for severe or complex claims.
• Manage and evaluate the companys most severe and complex claims including coverage liability and damages analysis.
• Make settlement decisions for cases exceeding Claims Manager authority levels within delegated limits.
• Direct defense counsel activities to expedite claim settlements.
• Monitor and analyze organizational performance develop key performance metrics and implement quality assurance through audits.
• Drive team performance holding members accountable for meeting objectives and metrics.
• Attract coach and develop talent providing constructive feedback and fostering professional growth.
• Ensure compliance with state statutes and regulatory/legal requirements in claims handling practices.
• Collaborate with cross-functional leaders to drive continuous improvement and contribute to business unit goals.

Qualifications/Requirements

• Bachelors degree in Business Insurance or a related field.
• Minimum of 7 years of progressively responsible experience in claims and commercial property and/or casualty insurance with expertise in managing complex claims and litigation.
• Proven leadership experience with a demonstrated ability to develop and retain talent.
• Advanced knowledge of claims operating practices litigation laws and regulations.
• Strong organizational project management and team leadership skills.
• Visionary thinker with the ability to plan over multi-year time spans.
• Effective communication and interpersonal skills with the ability to work at all organizational levels.
• Proficiency in Microsoft Word Excel PowerPoint and Outlook.
• Ability to travel infrequently as needed and work outside normal hours to fulfill responsibilities.

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