Sr Consultant ServiceNow SAM Specialist (Software Asset Management)
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Brief Overview: - Sr Consultant ServiceNow SAM Specialist (Software Asset Management)
Experience: 5 years
The ServiceNow SAM Specialist is responsible for endtoend Software Asset Management across the organization leveraging ServiceNow to accurately discover normalize and optimize software assets. This role ensures audit readiness and license compliance drives cost savings via entitlement optimization and partners closely with stakeholders across cross functional teams and business units. Strong documentation communication and project management capability are essential to deliver measurable value through SAM processes and tooling.
Additionally candidates should demonstrate experience in leading ITAM initiatives optimizing software asset utilization and implementing best practices to enhance operational efficiency. Strong analytical skills project management experience and familiarity with ITAM tools and frameworks are also required.
This level of experience ensures that the candidate can effectively manage complex IT asset environments and contribute to the overall strategic goals of the organization.
Qualifications :
Certifications (Preferred)
- ServiceNow Certified Implementation Specialist Software Asset Management
- ITIL Foundation Certification
- Knowledge of Hardware Asset Management (HAM) would be an added advantage.
Tools & Technologies
- ServiceNow SAM / SAM Pro
- ServiceNow Discovery & CMDB
- ITSM / ITAM /ITOM modules
- Microsoft SCCM Intune or other endpoint management tools (nice to have)
Additional Information :
- Manage end-to-end Software Asset Management (SAM) lifecycle using ServiceNow.
- Own the full SAM lifecycle: discovery normalization reconciliation remediation optimization.
- Configure and maintain ServiceNow SAM Pro for license models entitlements and compliance.
- Ensure audit readiness and maintain Effective License Position (ELP).
- Identify unused/underused licenses; implement automated reclamation and rightsizing.
- Recommend alternative licensing models consolidation or deduplication
- Establish and maintain policy standards for software requests approvals deployment and retirement.
- Serve as SAM subjectmatter expert to business IT Ops procurement vendor management finance.
- Translate technical findings into clear business impacts (risk cost timelines); drive decisionmaking.
- Facilitate governance forums and publish periodic SAM scorecards.
- Prepare and lead internal/external software audits (e.g. Microsoft Adobe Oracle IBM).
- Maintain a current Effective License Position (ELP) for top publishers document compliance posture and variances.
- Implement controls and processes for trueup cycles renewals and midterm adjustments.
- Communicate with stakeholders across IT procurement and finance.
- Prepare and maintain documentation (SOPs audit artifacts reports).
- Drive optimization and cost savings through license reclamation and usage analysis.
- Apply project management practices for SAM initiatives and governance.
- Handson ServiceNow SAM including configuration reconciliation optimization and audit support.
- Strong understanding of software licensing models (SAP IBM Microsoft Adobe Oracle etc.).
- Excellent communication and stakeholder management skills.
- Proficiency in documentation and reporting.
- Knowledge of project management methodologies.
- Strong analytical mindset with attention to data quality normalization and rootcause analysis.
- Vendor audit experience with at least 2 major publishers. NicetoHave (Preferred)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Change Management
- Order Management System
- Business Analysis
- Visio
- Data Management
- Project Management
- Metadata
- Management Consulting
- Data Analysis Skills
- Taxonomy
About Company
METRO is a leading international wholesale company with food and non-food assortments that specialises in serving the needs of hotels, restaurants and caterers (HoReCa) as well as independent traders. Around the world, METRO has 15 million customers who can choose whether to shop in o ... View more
