AI Project Specialist (Noa Notes)
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are looking for an energetic results-driven Sales & Customer Success Specialist who can take full ownership of the end-to-end customer lifecycle for our AI-powered platform NOA.
NOA reduces the workload of healthcare professionals automates operational processes and enables physicians to dedicate more time to patient care.
To learn more about NOA: this role you will be responsible not only for new customer acquisition but also for managing the entire journey from onboarding and satisfaction to growth and churn management. You will present advanced AI solutions to healthcare professionals clearly communicate the ROI of our technology and build long-term strategic partnerships.
Responsibilities
Solution-Oriented Sales (50%)
Analyze customer needs and effectively communicate NOAs value proposition
Clearly demonstrate the return on investment (ROI) of our AI solutions
Position prospects accurately and manage the full sales cycle
Sales & Customer Lifecycle Management (30%)
Manage the entire process from lead generation to closing
Coordinate post-sale onboarding and ensure effective product adoption
Regularly monitor customer satisfaction
Identify upsell & cross-sell opportunities (farming)
Proactively detect churn risks and take preventive action
Strategic Customer Relationships (20%)
Build strong sustainable relationships with existing and prospective clients
Closely follow healthcare industry challenges and evolving needs
Share customer feedback with product and internal teams to contribute to continuous improvement
Qualifications :
Qualifications
What Will Make You Shine
Minimum 1 year of sales experience in the SaaS industry (preferably full-cycle sales experience)
Experience in post-sale customer management processes (onboarding farming churn)
Excellent presentation and communication skills
Target-oriented and self-motivated
Strong persuasion and closing skills
Interest in and basic knowledge of AI technologies
Proficiency in CRM systems and sales analytics tools
Experience in the healthcare industry is a plus
Experience in preparing strategic sales plans
Strong analytical thinking and data-driven decision-making skills
Open to learning and growth-oriented
Ek Bilgiler :
Attractive and competitive commission structure
Comprehensive Private Health Insurance
Access to the iFeel app for therapy and personal development support
A paid day off on your birthday to spend with your loved ones
3 days of paid Motivation Leave annually
Remote work opportunity
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Information Management
- Entertainment
- ABAP
- Corporate Risk Management
- Information Technology Sales
- Clinical
About Company
Join MioDottore, the leading digital platform that is revolutionizing healthcare in Italy! Our mission? To make the healthcare experience more human and digital, improving the lives of both doctors and patients.
