Vehicle Appraisal & Acquisition Specialist

Love cars people and the thrill of making a great deal

As anAcquisitions Specialist at Don Ayres youll be on the front lines of sourcing high-quality pre-owned vehiclesbuilding relationships spotting opportunities and helping customers turn their vehicles into their next upgrade. Enjoy the stability ofhourly pay with the upside of monthly bonuses tied directly to your performance.

This role is a great fit if you:

• Enjoy talking with people and building trust

• Like sales marketing or negotiation

• Are detail-oriented and thrive in a fast-paced environment

• Want a long-term career path in the automotive industry

• Are energized by goals performance and continuous improvement

Schedule/Hours:

Enjoy a consistent full-time schedule. To support worklife balance youll receive:

• Full-time 5-day workweek (MondaySaturday)

• Rotating daytime shifts: 85 96 or 107

• One Friday off every other week

• Every third weekend off PLUS Monday off (hello 3-day weekends)

• Rotations are planned in advance so you can make real personal plans

What we are looking for:

The Acquisitions Specialist plays a key role in sourcing and purchasing pre-owned vehicles for the dealership with a primary focus on identifying evaluating and securing inventory that aligns with our sales goals and customer demand. This position requires strong market awareness negotiation skills and the ability to build relationships with sellers.

In addition to vehicle procurement the Acquisitions Specialist supports dealership operations by coordinating with sales service and parts departments to ensure seamless communication and efficient handling of inventory-related tasks. The ideal candidate is proactive detail-oriented and thrives in a fast-paced environment. Strong interpersonal skills and the ability to work collaboratively across teams are essential.

Video: Click here to see first-hand what an Acquisitions Specialist does at Don Ayres

Key Responsibilities:

• Provide comprehensive vehicle appraisals for customers while in for service as well as new car trade appraisals
• Proactively reach out to customers to offer appraisals and purchase opportunities for their vehicles.

• Keep service and sales customers up to date on their upgrade options
• Answer customer questions and establish follow-up with sales appointments
• Assist customers interested in replacing or selling their vehicles
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Respond quickly to internet and phone inquiries using email phone and live chat
• Participate in team & process development sessions keeping positive relationships with sales team and dealership management.
• Utilize CRM (Client Relationship Management) tracking system daily.

Required Qualifications:

• High school diploma or equivalent
• Previous customer service experience
• Proficiency with technology and computer systems
• Excellent customer service and communication skills
• Ability to multi-task and handle a fast-paced environment
• Positive professional and proactive demeanor
• Valid drivers license with a clean driving record
• Must be able to pass pre-employment drug screen and background check

Preferred Qualifications:

• This position is ideal for those interested and have experience in sales marketing or customer service.
• Proficiency with CRM software
• Ability to drive manual transmission preferred but not required
• Detail oriented and proficient at analyzing data
• General automotive knowledge

Skills and Competencies:

• Customer-focused with a friendly approachable demeanor
• Strong attention to detail and organizational skills
• Strong time management skills and the ability to prioritize tasks
• Ability to solve problems and recommend solutions to customers needs
• Ability totake initiative and make decisions quickly
• Ability to consistently track monitor and ensure that tasks commitments or projects are completed in a timely and effective manner.
• Ability to work effectively and collaboratively with others to achieve shared goals.

Work Environment:

• This is an in-store position working in the service and sales department in a fast-paced customer-focused dealership environment
• Ability to sit or stand for extended periods of time
• Occasional lifting and carrying of documents or supplies
• Ability to operate office equipment (computers phones printers etc.)

Benefits:

• Competitive pay with performance-based compensation
• Health and dental insurance
• Supplemental vision dental and life insurance
• Paid time off and holidays
• Closed on major holidays
• Short-term disability insurance
• Life insurance coverage at no cost fully paid by the employer
• Employee Assistance Program
• Fitness Club Discount
• 401(k) retirement plan with company match.
• Employee discounts on parts and services
• Ongoing training and career advancement opportunities
• Fast-paced high-energy environment
• Supportive friendly and positive company culture

Any physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.