Director of Product Operations

Noom is on a mission to help people live better longer. Were a consumer-led digital health company connecting people to content coaching community and clinicians to build lasting habits and live healthier lives. Were a high-growth organization powered by science technology and world-class talent. When you join Noom on any team youll see the impact of your work on the world.

Our Product Team
The Product team at Noom is at the forefront of transforming health through science technology and human empathy. We design and deliver innovative user-centric solutions that empower millions of people to live healthier lives. Our Product Operations function plays a critical role in scaling our impact by enabling operational excellence and alignment across the organization.

About the Role
As we continue to grow were seeking a Director of Product Operations to evolve manage and scale how we plan and execute our ambitious product roadmap. Partnering directly with the Chief Product Officer this high-impact role acts as both a strategic operator and chief of staff enabling product excellence and organizational alignment. You will drive cross-functional collaboration enhance product planning and lifecycle processes and lead a growing team to help scale our product organization.

You Will

• Serve as a key partner to the CPO supporting product leadership and acting as chief of staff
• Lead and evolve Product Operations best practices including structured Product Reviews (sync and async)
• Maintain tools templates and processes used by PMs for initiative conceptualization socialization and approval
• Ensure cross-functional visibility of the product pipeline collaborating with Program Management and other stakeholders
• Track projects through idea definition and design phases to maintain momentum and adherence to checkpoints
• Act as a quality bar-raiser across the product org by proactively identifying issues and facilitating resolution
• Oversee procurement and renewal of product tools and software within the department budget
• Partner with Product and Data Science to define and maintain product success metric reporting strategies
• Organize and run product leadership team meetings including agenda setting with the CPO
• Establish templates and practices for board and offsite materials
• Lead and grow the Product Operations team fostering collaboration and career development

About You
If youre interested in shaping the future of health by enabling a world-class product organization this role may be for you!

You Have

• 6 years of experience in product operations and/or product management including at least 2 years in product operations or chief of staff-type roles.
• Proven expertise managing product operations in a multi-product environment.
• Outstanding communication and interpersonal skills with the ability to collaborate effectively across teams functions and external partners.
• Strong ability to multitask and context-switch between executive-level strategy and operational execution.
• Excellent written and visual communication skills with a particular strength in creating materials for executive and board-level audiences.
• Exceptional judgment around priorities tradeoffs and knowing when to say no.
• Demonstrated experience managing and mentoring teams with strong leadership skills and the ability to inspire and elevate others to achieve high performance.

What Makes This Job Amazing

• Youll play a pivotal role in scaling Nooms product operations during a high-growth phase.
• Youll work directly with executive leadership influencing key product decisions and strategy.
• Youll collaborate across functions driving clarity and alignment for some of our most strategic work.
• Youll help millions of users live healthier lives through more efficient and effective product delivery.

Compensation Package

• The US base salary range for this full-time position is $170000-$230000.
• This range reflects the minimum and maximum salary target for the position for US-based candidates at the time of posting. The actual salary offer is based on factors including relevant experience and training assessment of functional skills and behavioral competencies and location among others.
• Other elements of Nooms Compensation Package
• Noom offers a comprehensive and generous total rewards package. This generally includes a discretionary performance-based bonus stock awards healthcare disability & retirement benefits paid holidays and paid leave and various wellness programs etc.

Location
This position is a hybrid role with 2 days per week on-site required in our New York NY USA office.

More About Noom
Noom is a leading whole-person health platform on a mission to help people live better longer. We combine personalized medication with the science of behavior change and psychology to help people build lasting habits and live longer healthier lives. With nationally-recognized holistic programs spanning weight diabetes prevention GLP-1 support menopause longevity and more we serve millions through health plans employers and direct-to-consumer offerings. As a trailblazer in the world of health and wellness Noom makes healthy living easy fun and deeply rewarding.

Join us in shaping the future of health. Whether youre remote or in-office youll be part of a passionate mission-driven team working to make the world a healthier placeone habit at a time.

Noom is proud to be an Equal Opportunity Employer and all applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion caste national origin physical or mental disability protected veteran status age or any other characteristic protected by applicable law. Noom is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities.

To help protect against potential hiring scams please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @ email address. Please ignore any messaging or communication from other domains (e.g. @). Noom will never ask you for personal payment require you to purchase equipment conduct an interview process or messaging exchange via Microsoft Teams or extend a job offer without the completion of a multi-step interview process featuring a combination of phone Zoom and in-person interviews as well as references. If you are unsure about the validity of a Noom job posting on another website we strongly encourage you to apply directly through our website.