Remote Client Experience Coordinator
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking motivated detail-oriented individuals to join our growing team as Remote Client Experience Coordinators. In this role you will assist clients with planning and coordinating travel-related services while working closely with established travel suppliers and partners to ensure a smooth and positive experience.
This is a remote flexible opportunity with full training provided. No prior travel industry experience is required.
Key Responsibilities
Coordinate travel-related services for leisure trips business travel group events weddings and sports teams
Consult with clients to understand scheduling needs budgets and overall goals
Research destinations accommodations excursions and transportation options
Assist with booking flights hotels cruises rental cars and event tickets
Prepare and share travel documentation such as itineraries confirmations and travel details
Manage changes updates or alternative arrangements as needed
Maintain up-to-date knowledge of destinations industry trends and travel guidelines
Provide professional timely customer support throughout the planning process
What We Offer
Comprehensive training no previous experience required
Flexible scheduling options (part-time or full-time availability)
100% remote work environment
Access to travel-related discounts and industry perks
Ongoing support from a collaborative and experienced team
Qualifications
Must be at least 18 years of age
Must reside in the United States or Mexico (preferred)
Reliable computer and high-speed internet access
Strong communication organization and customer service skills
Ability to work independently and manage multiple tasks
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
