Manager, Analytics
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Requisition ID: 247792
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
About the Role:
The Business Analytics Channels & Servicing Team partners with stakeholders in channel management and transformation to deliver a comprehensive view of customer sales and service touchpoints across all channels. Our goal is to understand how interactions throughout key journeys for example onboarding investment management etc. impact overall customer experience retention and cross-channel engagement. We achieve this through in-depth analysis ongoing dashboard reporting and supporting the development of new datasets. The Primary function of this role is to support our cross-channel partners part by prioritizing/managing projects through the project life cycle and delivering valuable analytical outputs (e.g. dashboards case studies models etc.) to business partners This role is a mix of technical and business/communication skills. It requires the ability to perform complex analysis and ensure it ties into business needs that can be easily communicated to non-technical partners.
Is this role right for you In this role you will:
- Proactively suggest project ideas data process improvements or value opportunities
- Investigating and become an expert in available data sources of data transform and determine how they can be interpreted for analysis
- Identifying any gaps and develop plan of action to address
- Develop and produce reusable data assets using business acumen statistical and visualization techniques
- Conduct analysis using descriptive or advanced techniques on massive volumes of structured and unstructured data to create actionable insights
- Collaborate with business stakeholders and technical partners to establish trends understand performance identify opportunities for growth and provide actionable insights
- Develop and produce analyses reports and insights for partners that help drive tactical operation and/or strategic decision making in support of business goals
- The incumbent will work with business partners understand their business problems create analytics solutions and present information back to them
- Manage projects through the full project lifecycle including scope out projects by creating requirements timelines project scope etc.
- Create analytical outputs (new data sets dashboards actionable insights deep dive analytics) that will help support business growth and development
- Create artifacts such as project plans documentation data lineage metadata metrics definitions etc.
- Present analytical outputs communicate findings provide recommendations for actionable insights etc. to business partners and key stakeholders
- Act as a SME with our Channel partners (Digital Branch Call Centre ABM etc.) and other key stakeholders that proactively looks for solutions to business problems
- Collaborate with other Data Technology and Analytics partners
- Promote Data Literacy with partners and key stakeholders to raise the collective understanding of data tools etc. available to them
- Champion data-driven decision-making
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
- University Education in Business Computer Science Computer/Software Engineering Mathematics or equivalent experience
- Project Management skills/experience
- Communication Skills (oral and written)
- End to End Analytics Experience: explore clean aggregate and consolidate data; create analytical outputs; synthesize information in easy-to-understand formats; communicate/present findings to business partners
- Experience querying and working with large data sets ideally within an Enterprise Data Lake Enterprise Data Warehouse or Cloud environment
- Ability to manage the planning processes and coordination of multiple projects
- Data Visualization Experience: for example Tableau PowerBI Qlickview Domo etc. Programming Language: at least one of SQL Python R SAS Nice to Have
- Experience in Banking/Financial Services (nice-to-have)
- Model Creation (nice-to-have)
Whats in it for you
- Diversity Equity Inclusion & Allyship-We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
- Accessibility and Workplace Accommodations- We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskillingthrough online courses cross-functional development opportunities and tuition assistance.
- Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Manager
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
Scotiabank is one of the leading foreign banks serving large national and multinational corporations in the U.S. through its Global Banking and Markets, Global Transaction Banking and Wealth Management business lines.
