Driver, Non-CDL (WO) Phoenix Branch

Position Overview

This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route reviewing orders prior to delivery to verify accuracy and loading and unloading goods. Driving delivering and pick-up using Encore owned leased or rented trucks with a gross vehicle weight of less than 26001 lbs. Responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL). This position reports to the Warehouse Operations Manager.

Key Job Responsibilities

Driving Delivery and Pick-up:

Drive Encore owned leased or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26001 lbs

Maintain set routes and schedules as directed by their supervisor to meet customer expectations

Loading and unloading of vehicles

Review orders for accuracy during both delivery and pickup to ensure all items are accounted for

Ensure contents are properly secured inside of truck to prevent breakage or damage to gear

Obey all applicable traffic laws and drive according to the weather/road conditions.

Able to complete a manual and/or electronic log book based on assigned region

Customer Service:

Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers

Maintain a positive relationship with all clients through effective communication and interaction

Ensures consistent communication with Dispatcher on an as needed basis

Equipment Handling

Assist hotel and warehouse team with pulling receiving and transportation of equipment

Participate in annual physical inventory process

Perform quality control and equipment staging in warehouse as directed.**(drivers not allowed to leave trucks)

Ensure all equipment is picked up and/or delivered on site

Vehicle Maintenance:

Works with the dispatcher or warehouse supervisors to ensure that vehicles are well maintained through scheduled service appointments as required

Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris

Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip

Maintain and replenish all vehicle fluids as needed (e.g. wiper fluid DEF etc.)

Identify mechanical maintenance needs as they occur

Report any vehicle damages or traffic violations to immediate supervisor in a timely manner

Job Requirements

High School Diploma / GED

Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26001 lbs

Valid Drivers License minimum of 2 years driving experience

Clean driving record

Basic Computer Skills

Exceptional customer service skills

General knowledge of vehicle inspection and maintenance

General understanding of proper load securement

Proficient using GPS and other routing systems

Ability to drive or sit for long hours at a time

Good communication skills with internal and external customers

High degree of team work with customers peers and managers

General competencies skills in smart phone use

Serve as a brand advocate and ambassador in every interaction

Ability to maneuver vehicle in heavy city traffic conditions

Competencies

Ownership

Hospitality

Professionalism

Responsiveness

Safety Conscience

Ensures Accountability

Instills Trust

Communicates Effectively

Action Oriented

Physical Requirements

Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting: 6-8 hours per day

Standing: 2-3 hours per day

Walking: 0-1 hour per day

Stooping: 0-1 hour per day

Crawling: 0-1 hour per day

Kneeling: 0-1 hour per day

Bending: 0-1 hour per day

Reaching (above your head): 0-1 hour per day

Climbing: 0-1 hour per day

Grasping: 0-1 hour per day

Lifting Requirements

0 - 15 lbs*: Frequently

16 - 50 lbs*: Frequently

51 - 100 lbs: Never

Over 100 lbs: Never

Carrying Requirements

0 - 15 lbs*: Frequently

16 - 50 lbs*: Occasionally

51 - 100 lbs: Never

Over 100 lbs: Never

Auditory/Visual Requirements

Close Vision: Continuously

Distance Vision: Frequently

Color Vision: Continuously

Peripheral Vision: Occasionally

Depth Perception: Occasionally

Hearing: Continuously

Pushing/Pulling Requirements

0 - 15 lbs*: Occasionally

16 - 50 lbs*: Occasionally

51 - 100 lbs: Never

Over 100 lbs: Never

*Identifies the physical requirements that team members perform without assistance.

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Work is generally performed in a hotel warehouse or vehicle on the road. Team members will frequently visit other Encore locations and non-Encore venues for meetings and/or deliveries. Working times will include days and may include evenings weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling on an individual venue or a representation of venues in that city or area. When in the Warehouse work will be completed in an environment with exposure to outdoor temperatures dirt sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days evenings weekends and holidays.

#INDWARE

Required Experience:

IC