Sr. Consultant, Operations Governance

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What Youll Be Doing

As a member of CIBCs Operations Service Governance team you will be a subject matter expert and lead design and implementation of governance and oversight practice for Technology Operations processes and controls including regulatory requirements industry standards and third party risk this role you will support SOC1 and SOC2 requirements for a major technology infrastructure provider during the annual review process to ensure adherence to these key controls. You will be conducting regular touchpoints with stakeholders including executives using a consultative approach to provide relevant governance updates raise and explain issues and seek support as needed. You will proactively contribute to governance initiatives providing controls advice as well as insight on assurance processes. You will be required to examine and interpret current controls against actual processes and practices identify gaps and lead remediation initiatives accordingly and monitor and report on control effectiveness risk and performance management for both internal and third party controls and coordinate with 2nd and 3rd Lines of Defense. You will develop customize or revise processes tools and templates that can be leveraged to manage and govern in-scope controls outsourcing relationships and TO processes.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How Youll Succeed

• Technology Regulatory & Third Party Controls and Risk - With a broad understanding of technology standards and processes and expertise in risk and controls. You will be able to manage audit expectation review/gain assurance provide opinion on statutory/regulatory controls lead continuous improvement of control health and Technology Operations risk posture.

• Governance and Oversight - Support leadership in implementing effective management of a Governance mandate to implement strategies to ensure compliance with all applicable regulatory requirements and industry standards working closely with cross-functional teams to establish and maintain robust control frameworks.

• Data Analysis - Demonstrate strong abilities around analyzing and understanding data as well as gap analysis expertise.

• Leadership Support end-to-end controls implementation as a subject matter expert provide guidance to a diverse team of technology controls and risk professionals. Maintain a collaborative work environment and support team members to resolve organizational operational and process problems.

Who You Are

• You can demonstrate 5 years experience in a compliance role leading and maintaining programs with the ability to elicit requirements and write strong documentation and/or 8 years in an infrastructure management or infrastructure operations role. You are proficient with Excel pivot tables PowerPoint and other Microsoft office applications. It is an asset if you have COBIT / CISM / CGEIT certification.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it is the right thing to do.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.

• Youre driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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