Desktop Support Technician Newtown Square, PA
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT optimizing data architectures and ensuring security and scalability across public private and hybrid clouds. The worlds largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance competitiveness and customer experience. Learn more about how we deliver excellence for our customers and colleagues at .
Job Description
Essential Job Functions
Provides on-site field support to customers includinginstallation andservicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
Resolves customer issues in the areas of hardware installation repair upgrade and investigating and resolving complex installations andmaintenancematters of significance.
Instructs customers in the operation and maintenance of systems/equipment.
Ensures issues are referred to theappropriate personnel/serviceareas for follow uptestingand troubleshooting.
Mobile Device Support
Assistwithon-boarding
Office Renovation Support
Logistic support
Reactive Office Space Support
Meeting room support
AV support
Printer Support
Infrastructure Support
Server Room support
Ticket work/monitoring via SNOW
Ability to walk and stand for several hours.
Basic Qualifications:
High school diploma or G.E.D.
1-2 years of service desk or field support experience
Experience working withthe hardware software and equipment products. Hands on experiencea must.
Associates degree or equivalent experience with service desk and field support in a manufacturing facility
2-3 years of service desk or field support experience
Experience working withthe hardware software and equipment products. Hands on experiencea must.
Other Qualifications
Good interpersonal skills to work with customers and other unit personnel
Good analytical and problem-solving skills
Good communicationskills
Good timemanagement and organizational skills
Ability to resolve hardware and equipment problems
Willingness to travel to other sites within 20 miles (possible)
Work Environment- 100% on-site Newtown Square PA
Office/Plant environment
Ability to stand or walk for several hours
May require weekend work
May require shift work
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States Guam or Puerto Rico
DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .
We participate in addition to the posters already identified DXC provides access to prospective employees for theFederal Minimum Wage Poster Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below select your state to view all applicable federal state and locality postings. Postings are available in English and in Spanish where required. View postings below.
Disability Accommodations
If you are an individual with a disability a disabled veteran or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability you may request a reasonable accommodation by contacting us viaemail.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Required Experience:
IC
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more
