Video Triage Engineer

LTTS

ID: 519546

Title: Video Triage Engineer

Location: Philadelphia Pennsylvania

Full-time role

Salary: $90K

Skills: Networking WiFi IP Video knowledge and hands on
RDK V
Datadog CloudWatch
Set Of box testing
Strong Debugging skills on Linux based platform.


Job Description & Skill Requirement:

Ensuring timely and high-quality software releases across various devices.
Overseeing the entire release lifecycle including deployment triage mitigation and tool development.
Collaborating with development and QA teams for smooth release operations.
Evaluating and implementing new tools plugins etc. to enhance the software release and triage process.
Identifying and managing risks that could impact release scope schedule or quality.
Diagnosing and resolving issues using Linux systems and networking protocols including packet capture analysis.
Developing techniques and solutions to proactively identify and address system issues.
Analyzing vast amounts of monitoring data (system logs performance metrics error rates) to detect patterns and anomalies.
Conducting in-depth analyses of incidents and problems to pinpoint the underlying causes.
Utilizing data from various sources (error logs performance metrics user feedback) for root cause identification.
Designing and enhancing operational tools to improve system performance.
Analyzing data to provide valuable insights and support decision-making.
Utilizing AWS technologies (S3 Athena Quick Sight) for data management and visualization.
Leading teams mentoring colleagues and effectively communicating technical insights to stakeholders.

Mandatory Skills Required :

Experience in relevant technology - 7 Years
Resource should have RDK domain (Video) working Knowledge
Networking WiFi IP Video knowledge and hands on
Strong Debugging skills on linux based platform.

Skillset
5 years of C/C and Linux experience
Defect Tracking Tools such as Jira
SCM Tools - Git & GitHub
Embedded Systems experience
Experience AWS Asure or other cloud infrastructure
Experience with monitoring systems (i.e. Datadog CloudWatch etc.)
Familiarity with continuous integration/deployment processes and tools such as Jenkins Concourse etc.
Knowledge and experience in Set-top boxes / RDK-Video is required.