Desktop Support Engineer Madison WI Fort Myers, FL Hybrid
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Job Location:
Fort Myers, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Arthur Grand Technologies is currently seeking a highly motivated and skilled Desktop Support Engineer Long Term Contract Madison WI / Fort Myers FL Hybrid for one of our clients.
Position: Desktop Engineer
Location: Madison WI / Fort Myers FL - Hybrid
Long Term Contract
Capabilities & Requirements
Capability Area
Requirements (Quantified Where Possible)
Experience
58 years supporting Windows 10/11; prior experience in 23 enterprise migration projects involving 200700 devices.
Device Imaging
Proficiency with Intune Autopilot MDT or SCCM; ability to image 2040 devices/day during peak migration.
Intune & Endpoint Security
Ability to configure compliance policies BitLocker app deployments; experience with Windows Autopatch.
Domain/M365 Transition
Able to wipe/reimage domain join perform Entra hybrid join reconnect OneDrive restore profiles.
Application Installation
Knowledge of packaging and installing 2050 standard enterprise apps specialized apps (e.g. SolidWorks).
WhiteGlove Support
Support 300700 users across two waves; knowledgeable with MFA Teams Outlook profile repairs.
Troubleshooting
Proficient in resolving AD login OneDrive sync Outlook connectivity printer setup issues.
Communication
Ability to work directly with business teams during deployment & hypercare.
Documentation
Update device checklists troubleshooting logs and support documentation.
Primary Responsibilities
- Perform discovery and validate device inventories.
- Execute device wipe re-image join to new domain/Intune.
- Install corporate apps specialized engineering applications.
- Assist users with authentication MFA setup Teams differences OneDrive sync.
- Provide deskside support during pilot migration
- Capture and escalate issues to PIP PMO/Tower Leads.
- .
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
About Arthur Grand Technologies:
Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20 years. We are a minority-owned staff augmentation and technology consulting company.
At Arthur Grand Technologies we value our employees & contractors and strive to provide them with challenging interesting work market-relevant benefits and opportunities for professional growth. If you have the necessary qualifications and are excited to join a dynamic team.
Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.
Best regards
Richard Tucker
Arthur Grand Technologies Inc
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in th ... View more
