About the role:
As part of the IFS Ultimo team the Business Operations & Strategy Manager will partner closely with the Chief Operating Officer and senior sales leaders to drive strategic decision-making and business operations execution across a high-growth SaaS business.
This role sits at the intersection of strategy operations and commercial execution supporting initiatives such as forecasting go-to-market (GTM) planning Quarterly Business Reviews (QBRs) pricing & packaging and sales policy. You will translate data into insights insights into decisions and decisions into scalable processes that support sustained growth.
This is a hybrid role with requirement to come into the office 1-2 days per week as required hence the preference for those based in the Netherlands & UK. It offers close collaboration with cross-functional stakeholders across the Leadership Team Sales Marketing Finance Product and Delivery.
Key Responsibilities:
Own and support sales forecasting including pipeline assessment and scenario planning (worst case best case) to support leadership decision-making.
Collaborate on GTM strategy and execution partnering with Sales Marketing and other leaders on market assessment segmentation strategy for sub-markets.
Drive preparation and analysis for Quarterly Business Reviews (QBRs) delivering clear insights on performance risks and opportunities.
Liaise for account & deal reviews supporting senior leaders and challenging the thinking to drive execution.
Support pricing & packaging strategy including analysis of value metrics competitive benchmarks and monetisation opportunities (including AI-driven offerings).
Define document and maintain sales & sales incentive policies and commercial governance ensuring clarity consistency and scalability as the business grows.
Support in sales incentives planning based on quantitative & strategic analysis.
Analyse commercial and operational data to identify trends gaps and improvement opportunities across the customer lifecycle.
What Youll Gain
A high-impact role within a scaling high-growth SaaS organisation.
Direct exposure to executive leadership and strategic decision-making.
The opportunity to shape GTM pricing and commercial strategy at scale.
A collaborative environment focused on learning ownership and continuous improvement.
Qualifications :
Key Competencies
Strong strategic and analytical thinking with the ability to move between detail and big-picture perspectives.
Highly structured and organised able to manage multiple priorities in a fast-paced high-growth environment.
Commercially minded with a clear understanding of SaaS GTM motions and revenue drivers.
Confident communicator able to influence senior stakeholders with data-driven insights.
Proactive problem-solver who thrives in ambiguity and enjoys building scalable solutions.
Qualifications
Essential:
Bachelors degree in Business Economics Finance Engineering or a related field.
5 years of experience in Business Operations Strategy RevOps Consulting or a similar role ideally within a SaaS company.
Advanced proficiency in Excel and Powerpoint
Desirable:
Experience working with Hubspot CRM
Experience working with BI tools (e.g. Power BI)
Experience supporting executive forums such as QBRs or board-level reporting.
Remote Work :
No
Employment Type :
Full-time
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