- Responsible for managing maintaining and evolving the companys network infrastructure server infrastructure cloud environments data communications and telecommunications systems.
- This role provides critical support for a major infrastructure modernization project involving the refresh of SD-WAN replacement of firewalls switches wireless access points and the migration of legacy telephony to modern VoIP solutions.
- Ensure the stability security and integrity of the organizations network environment.
Main Responsibilities:
- Monitor troubleshoot and maintain network hardware and software including switches firewalls and wireless access points to ensure 24/7 connectivity.
- Regularly update and patch network devices and servers to maintain compliance with ISO 27001 security standards.
- Support computing environments and cloud networking components within IBM Cloud.
- Act as the primary escalation point for network and telecommunications issues resolving break/fix tickets and service requests within established SLAs.
- Maintain the physical standards and organization of on-site wiring closets across the enterprise.
- Ensure accuracy of network diagrams site configurations and IT asset management records.
- Audit telecom related vendor billing to ensure accurate business unit allocations and removal/turn down of unnecessary circuits
- Liaise effectively with third-party partners vendors and external clients for troubleshooting support and ongoing MACD
- Evaluate and recommend new technologies and upgrades to enhance network efficiency.
- Participate in an on-call rotation for addressing network emergencies outside of business hours.
Qualifications :
- College diploma or university degree in the field of Computer Science Information Technology or related field.
- 5 years proven experience as a Network Administrator or similar role with a strong emphasis on production support and troubleshooting.
- In-depth knowledge of network protocols TCP/IP routing and switching.
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
- Hands-on experience with Fortinet (FortiGate/FortiManager) or comparable SD-WAN platforms is highly preferred.
- Hands-on experience with IBM Cloud networking is a significant asset.
- Strong customer service orientation and the ability to explain technical issues to non-technical stakeholders.
Certifications:
- Vendor-specific certifications (Fortinet CCNA/CCNP IBM Cloud) are preferred.
- Relevant certifications (e.g. CompTIA ITIL and other Cloud certifications) are a plus.
Additional Information :
What do we offer you
- Competitive wages
- Comprehensive Benefits Program
- Profit-Sharing Opportunities
- Rewarding Careers
- Opportunities for Growth and Advancement
Remote Work :
Yes
Employment Type :
Full-time
Responsible for managing maintaining and evolving the companys network infrastructure server infrastructure cloud environments data communications and telecommunications systems.This role provides critical support for a major infrastructure modernization project involving the refresh of SD-WAN repla...
- Responsible for managing maintaining and evolving the companys network infrastructure server infrastructure cloud environments data communications and telecommunications systems.
- This role provides critical support for a major infrastructure modernization project involving the refresh of SD-WAN replacement of firewalls switches wireless access points and the migration of legacy telephony to modern VoIP solutions.
- Ensure the stability security and integrity of the organizations network environment.
Main Responsibilities:
- Monitor troubleshoot and maintain network hardware and software including switches firewalls and wireless access points to ensure 24/7 connectivity.
- Regularly update and patch network devices and servers to maintain compliance with ISO 27001 security standards.
- Support computing environments and cloud networking components within IBM Cloud.
- Act as the primary escalation point for network and telecommunications issues resolving break/fix tickets and service requests within established SLAs.
- Maintain the physical standards and organization of on-site wiring closets across the enterprise.
- Ensure accuracy of network diagrams site configurations and IT asset management records.
- Audit telecom related vendor billing to ensure accurate business unit allocations and removal/turn down of unnecessary circuits
- Liaise effectively with third-party partners vendors and external clients for troubleshooting support and ongoing MACD
- Evaluate and recommend new technologies and upgrades to enhance network efficiency.
- Participate in an on-call rotation for addressing network emergencies outside of business hours.
Qualifications :
- College diploma or university degree in the field of Computer Science Information Technology or related field.
- 5 years proven experience as a Network Administrator or similar role with a strong emphasis on production support and troubleshooting.
- In-depth knowledge of network protocols TCP/IP routing and switching.
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
- Hands-on experience with Fortinet (FortiGate/FortiManager) or comparable SD-WAN platforms is highly preferred.
- Hands-on experience with IBM Cloud networking is a significant asset.
- Strong customer service orientation and the ability to explain technical issues to non-technical stakeholders.
Certifications:
- Vendor-specific certifications (Fortinet CCNA/CCNP IBM Cloud) are preferred.
- Relevant certifications (e.g. CompTIA ITIL and other Cloud certifications) are a plus.
Additional Information :
What do we offer you
- Competitive wages
- Comprehensive Benefits Program
- Profit-Sharing Opportunities
- Rewarding Careers
- Opportunities for Growth and Advancement
Remote Work :
Yes
Employment Type :
Full-time
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