Channel Deal Desk Specialist

The Channel Deal Desk team is dedicated to optimizing and safeguarding the commercial integrity of partner-sourced deals across the organization. The primary objective is to ensure all deals are efficiently structured swiftly approved and fully compliant with internal policies and external regulations through a centralized process. This role provides comprehensive sales administration support to Channel Managers for all partner-sourced and channel-managed opportunities. This role will also cover support for other Global GTM opportunities in addition to the Channel within Deal Desk.

Key Responsibilities

• Assist in preparing and submitting Deal Approval Requests (DARs) for proposals and contracts.
• Ensure all required documentation (contracts pricing provisioning requests) is complete and attached to the Business Opportunity (BO) in the CRM.
• Monitor deal progress through the Deal Approval System escalating delays or missing inputs to Regional Channel Leaders.
• Apply compliance standards such as SOX and ASC 606 in deal documentation.
• Support the automated approval routing process by validating conditions (e.g. geography license type discount thresholds).
• Collaborate with partner leadership sales finance legal and product teams to gather inputs for non-standard deal structures.
• Maintain SLA awareness and ensure deals are processed within expected timelines.
• Track and report on deal desk metrics such as approval turnaround times and volume of deal types (add-ons call-offs proposals contracts).
• Share insights and reports with Channel Leadership.
• The candidate is expected to cover the business hours of the supported region.

Qualifications & Skills

• Strong understanding of channel sales processes and compliance requirements.
• Familiarity with CRM systems and deal approval workflows.
• Excellent attention to detail and organizational skills.
• Ability to collaborate across multiple teams (sales finance legal product).
• Knowledge of compliance standards (SOX ASC 606) is a plus.

Qualifications :

The Channel Deal Desk Specialist plays a critical role in ensuring the integrity and compliance of partner-sourced deals. This position supports the sales organization by managing deal approvals validating compliance and streamlining processes to enable timely and accurate deal execution.

Required Experience

• Bachelors degree in Business Finance or related field.
• 3 years of experience in sales operations deal desk or channel management.
• Proven experience working with CRM systems and approval workflows.
• Strong understanding of compliance standards and commercial policies.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience in a global or offshore deal desk environment.
• Knowledge of SOX and ASC 606 compliance standards.
• Advanced proficiency in Microsoft Excel and reporting tools.
• Ability to work under pressure and meet tight deadlines.
• Strong analytical and problem-solving skills.

Additional Information :

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.

Remote Work :

No

Employment Type :

Full-time