Senior Manager, Digital Product Management Enterprise Architecture

At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.

Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.

About Enterprise Architecture:

Enterprise Architecture is an organization at American Express and it is a key enabler of the companys technology strategy. The four pillars of Enterprise Architecture include:

• Architecture as Code:this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.
• Architecture as Design:this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.
• Governance:this pillar is responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance.
• Colleague Enablement:this pillar is focused on colleague development recognition training and enterprise outreach.

Leads American Express Outbound Open Banking and Open Finance capabilities across international markets with primary accountability for the platform and governance model through which American Express acts as a Data Provider. This role is responsible for ensuring compliant secure and scalable access to American Express cardmember data via APIs enabling third-party connectivity in line with regulatory and business requirements.

The role owns the delivery and ongoing oversight of Outbound Open Banking capabilities mandated under regulatory frameworks such as PSD2 in Europe and Consumer Data Right in Australia while also supporting non-regulatory international markets and future regulatory market expansion. It provides leadership on governance regulatory compliance audit readiness and change management ensuring that platform operations controls and reporting meet both external regulatory obligations and internal risk standards.

Working closely with Product Technology Legal Compliance Risk and regional market teams this role supports local business-led partnerships that integrate with the American Express Open Banking APIs providing subject matter expertise and governance oversight throughout the lifecycle.

How will you make an impact in this role

• Owns the strategy delivery and governance of the Outbound Open Banking / Open Finance platform across International markets ensuring American Express meets its obligations as a regulated Data Provider
• Leads regulatory delivery for Outbound Open Banking under frameworks such as PSD2/3 in Europe and CDR in Australia while enabling consistent scalable capabilities across both regulatory and non-regulatory International markets
• Defines and implements end-to-end governance processes and controls for the Open Banking platform ensuring compliance with regulatory requirements internal policies and enterprise risk standards
• Ensures audit readiness across the Open Banking platform including preparation for internal audits external regulatory reviews and ongoing assurance activities
• Owns regulatory reporting processes related to Outbound Open Banking ensuring accurate timely and consistent reporting across applicable International markets
• Leads regulatory change management monitoring evolving Open Banking and Open Finance requirements globally and translating regulatory change into platform policy and process updates
• Provides governance oversight and subject matter support to regional business teams leading direct third-party partnerships that connect to American Express Open Banking APIs ensuring alignment with regulatory security and platform standards
• Oversees third-party and vendor management processes for Open Banking connectivity including onboarding due diligence ongoing monitoring and issue resolution in partnership with Legal Compliance Risk and Technology teams
• Partners with Product and Technology teams to prioritise platform enhancements address regulatory or operational risks and support the ongoing resilience and scalability of the Outbound Open Banking platform
• Builds strong relationships with regional and global stakeholders influencing outcomes and ensuring consistent execution of Open Banking strategy and governance across International markets
• Prepares and presents materials for governance forums senior leadership reviews and regulatory discussions as required

Minimum Qualifications

• Outbound Open Banking & Open Finance (Data Provider models)
• Regulatory Frameworks (PSD2 CDR International Open Banking standards)
• Platform Governance & Control Design
• Regulatory Reporting & Audit Management
• Regulatory Change Management
• Process improvement
• Partnership Management
• Third-Party & Vendor Risk Management
• API-enabled Platform Oversight
• Cross-Functional Leadership & Influence
• Stakeholder & Market Management
• Structured Problem Solving
• Executive Communication

Non-considerations for sponsorship:

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical dental vision life insurance and disability benefits (depending on location)
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.